Software Consultant

Whyze Solutions; Johor Bahru; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in HR tech is seeking a Software Consultant who will be the go-to tech expert for clients, helping them maximize the platform's potential. Ideal candidates should have at least a year of experience in IT or HR, excellent communication skills, and a keen problem-solving mindset. Join our dynamic team to enjoy growth opportunities, supportive culture, and insightful work with clients across regions.

Benefits

Fun team lunches and gatherings

Career growth and training opportunities

Friendly, supportive culture

Qualifications

• Fresh graduate or 1+ years in IT or HR.
• Excellent written and spoken English.
• Comfortable with Microsoft Excel.

Responsibilities

• Log and track support tickets for clients.
• Communicate with clients via phone, email, or chat.
• Troubleshoot and resolve issues effectively.

Skills

Problem Solving

Communication

Client Management

Education

Bachelor's degree in IT or HR-related fields

Tools

Microsoft Office

SQL

Job description

At Whyze Solutions, we simplify HR and Payroll management with smart, intuitive technology.
We proudly support over 3,000 companies and 100,000 users — from dynamic startups to multinational corporations — across Malaysia and Singapore.

Our mission?
To empower businesses through simple yet powerful HR tech solutions. We’re passionate about helping our clients succeed — and we hope you are too!

What Will You Do? (Don’t worry, we’ll support you every step of the way!)

As a Software Consultant, you’ll be the go-to tech expert for our clients — resolving issues and helping them get the best out of our platform.

You will:

Log and track support tickets (think of yourself as a tech detective!)

Communicate with clients via phone, email, or chat (we’re big on helpful service!)

Understand client needs and guide them on using our software

Troubleshoot and resolve issues with confidence

Follow up to ensure client satisfaction

Escalate complex issues to your Manager when needed

Build strong, positive relationships with clients (make their day!)

Are a fresh graduate or have 1+ years of experience in IT or HR-related fields
(More experience? You may be considered for a managerial role!)

Have excellent written and spoken English

Enjoy solving problems and helping others

Work well both independently and in a team

Are comfortable with Microsoft Office, especially Excel

Bonus: Familiarity with SQL, HR systems, or delivering training sessions!

What You’ll Learn

At Whyze, we don’t just offer a job — we offer a journey of growth.

Hands-on Tech Skills – Get familiar with cutting-edge HR and IT tools

Cross-Border Experience – Work with clients across regions

Team Collaboration – See how technology and business work hand-in-hand

Perks of Joining Whyze

Fun team lunches and company gatherings

Career growth and training opportunities

Friendly, supportive culture (no corporate robots here!)

Send us your resume and share a little about yourself.
Join Whyze Solutions and be a part of a team that’s transforming the future of HR tech — one solution at a time!

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following languages are you fluent in?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

Researching careers? Find all the information and tips you need on career advice.