Social Media Representative

FunnelEvo Group; Petaling Jaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

An innovative company is seeking a creative Social Media Executive to enhance brand presence and engage audiences. This role involves developing impactful social media strategies, managing customer interactions, and collaborating with a dynamic marketing team. The ideal candidate will thrive in a fast-paced environment, staying ahead of social media trends while ensuring brand integrity across platforms. If you are passionate about social media and eager to contribute to revenue growth, this is the perfect opportunity to make your mark in a vibrant team.

Qualifications

• Proven experience in social media management and strategy development.
• Strong communication skills to engage with customers effectively.

Responsibilities

• Develop and implement effective social media strategies for brand awareness.
• Manage customer queries and maintain social media content accuracy.

Skills

Social Media Management

Customer Engagement

Content Creation

Communication Skills

Trend Analysis

Education

Bachelor's Degree in Marketing or related field

Job description

Job Description

We are looking for a creative and savvy Social Media Executive to join our marketing team in Kota Damansara. The ideal candidate will be responsible for developing and implementing effective social media strategies to increase brand awareness, engage with our audience, and drive revenue growth.

Here are the key responsibilities and tasks typically associated with this role:

1. Attending to all customer queries, concerns, and comments posted to the company’s social media platforms.
2. Liaising with sales personnel, product managers, and the marketing team to meet and exceed customer expectations.
3. Reviewing all social media posts for accuracy and ensuring inappropriate content is removed.
4. Working with the marketing team to develop comprehensive social media strategies.
5. Maintaining a working knowledge of company products to effectively communicate with customers.
6. Attending social media-related meetings as required to represent the company.
7. Creating and maintaining strong relationships with company partners and external stakeholders.
8. Staying informed on social media trends, innovations, and changes.
9. Managing posting and all data for campaign purposes.