Social Media Executive

J&T Express; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

J&T Express is hiring a Social Media Executive to enhance brand presence and customer engagement through strategic social media activities. The successful candidate will develop content, analyze performance, and collaborate with the marketing team to align efforts while staying current with social media trends.

Benefits

Medical

Miscellaneous allowance

Sports (e.g. Gym)

Birthday event

Teambuilding

Paternity leave

Qualifications

• 1-2 years of experience in social media management or digital marketing.
• Preferably in the logistics or e-commerce industry.
• Ability to create engaging, on-brand content.

Responsibilities

• Develop and implement a comprehensive social media strategy.
• Create and curate compelling content to engage the target audience.
• Monitor and analyze social media performance.

Skills

Excellent writing and communication skills

Strong understanding of social media platforms

Creative mindset

Attention to detail

Tools

Social media management tools

Canva

Photoshop

Figma

Job description

J&T Express (Malaysia) Sdn. Bhd., a leading courier service company, is seeking a talented and dynamic Social Media Executive to join our team in KL Eco City, Kuala Lumpur. In this full-time role, you will be responsible for creating and executing engaging social media strategies to drive brand awareness, customer engagement, and lead generation for our organisation.

What you'll be doing

Develop and implement a comprehensive social media strategy across multiple platforms, including Facebook, Instagram, and LinkedIn

Create and curate compelling, on-brand content to engage our target audience and increase social media following

Monitor and analyse social media performance, adjusting strategies as needed to optimise results

Collaborate with the marketing team to align social media efforts with broader marketing initiatives

Respond to customer inquiries and comments in a timely and professional manner

Stay up-to-date with the latest social media trends and best practices to ensure the company's online presence remains competitive

What we're looking for

1-2 years of experience in social media management or digital marketing, preferably in the logistics or e-commerce industry

Excellent writing and communication skills, with the ability to create engaging, on-brand content

Strong understanding of social media platforms, algorithms, and analytics

Proficient in using social media management tools

A creative mindset and the ability to think outside the box to develop innovative social media campaigns

Strong attention to detail and the ability to work independently as well as part of a team

Bonus Points If You:

Have KOL/influencer resources or collaboration experience
Confident on camera for video shoots/live streams or have basic voiceover skills
Possess basic graphic design skills (Canva, Photoshop, Figma)
Understand China-Malaysia cross-border e-commerce trends and Xiaohongshu content mechanics

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Social Media Executive? How many years of digital marketing experience do you have? Which of the following Adobe products are you experienced with? How many years of graphic design experience do you have? How much notice are you required to give your current employer? Which of the following languages are you fluent in?

Manufacturing, Transport & Logistics More than 10,000 employees

Establishing first in Indonesia back in year 2015, J&T Express overcame the coast of Java delivering the impossible to people of Indonesia. This undying effort puts us as one of Indonesia’s top two most favorite courier express company in the coast of Java, reigning us as top two best courier express company in the country.

As of Nov 2018, the average quantity of shipments that J&T Express Indonesia received are of 1 million units. With such an achievement, J&T Express is more than confident to expand its businesses to different countries i.e. Malaysia, Vietnam, Thailand, Philippines, Singapore and Cambodia.

Establishing first in Indonesia back in year 2015, J&T Express overcame the coast of Java delivering the impossible to people of Indonesia. This undying effort puts us as one of Indonesia’s top two most favorite courier express company in the coast of Java, reigning us as top two best courier express company in the country.

As of Nov 2018, the average quantity of shipments that J&T Express Indonesia received are of 1 million units. With such an achievement, J&T Express is more than confident to expand its businesses to different countries i.e. Malaysia, Vietnam, Thailand, Philippines, Singapore and Cambodia.

Show more

Perks and benefits Medical Miscellaneous allowance Sports (e.g. Gym) Birthday event, Teambuilding, Paternity leave

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as a Social Media Executive