SOC & Incident Response Manager – Cybersecurity Operations

MINDTECK SOFTWARE MALAYSIA SDN BHD; Sepang; On-site; MYR 180,000 - 280,000; Full time

Job summary

Mindteck Software Malaysia Sdn Bhd is seeking an experienced Manager – IT (Security Operations Centre & Incident Response) to lead and enhance enterprise cybersecurity monitoring, detection, and incident response capabilities. The role oversees SOC operations, incident response programs, MSSP relationships, and security monitoring platforms, guiding threat detection and maturity initiatives.

The successful candidate will provide operational leadership during major security incidents and drive

Qualifications

• Bachelor’s Degree in Cybersecurity, Computer Science, Information Technology, or a related discipline.
• 7–10 years of experience in SOC operations, incident response, cybersecurity operations, or information security.
• Proven experience leading SOC and/or cybersecurity operations teams.
• Strong hands-on and management experience with SIEM, SOAR, EDR/XDR, Security Monitoring, Threat Intelligence, Log Management, and Incident Response.

Responsibilities

• Lead, govern, and continuously improve Security Operations Centre (SOC) functions, processes, and operating models.
• Develop and maintain effective cybersecurity incident response and major incident management processes.
• Lead and coordinate response activities for high‑severity and major cybersecurity incidents.
• Manage relationships with Managed Security Service Providers (MSSPs), cybersecurity vendors, and external security partners.
• Oversee the operation and optimization of SIEM, SOAR, Log Management, EDR/XDR, Threat Intelligence Platforms and related technologies.
• Develop and enhance security monitoring, detection rules, alerting, and use cases.
• Lead threat hunting, detection engineering, and security automation initiatives.
• Leverage MITRE ATT&CK and threat intelligence to improve detection and response capabilities.
• Coordinate security incident investigations, root‑cause analysis, containment, eradication, and recovery activities.
• Conduct and oversee post‑incident reviews and drive corrective and preventive actions.
• Establish and monitor SOC and incident response KPIs, KRIs, SLAs, and operational metrics.
• Continuously assess and improve the maturity of cybersecurity operations, processes, technologies, and capabilities.
• Ensure SOC and incident response activities comply with applicable cybersecurity standards, policies, regulatory requirements, and industry best practices.
• Prepare and present executive‑level reports covering security posture, major incidents, operational performance, threat trends, and response effectiveness.
• Support cybersecurity assessments, audits, regulatory reviews, and compliance activities.
• Develop and maintain incident response playbooks, procedures, escalation matrices, and operational documentation.
• Lead, mentor, and develop SOC, incident response, and cybersecurity operations personnel.
• Promote a strong culture of security awareness, continuous improvement, collaboration, and operational excellence.

Skills

SOC operations

Incident response

Security monitoring

MSSP management

SIEM

SOAR

EDR/XDR

Threat intelligence

MITRE ATT&CK

Leadership

Education

Bachelor’s Degree in Cybersecurity, Computer Science, Information Technology, or related

Tools

SIEM platforms

SOAR platforms

EDR/XDR tooling

Threat intelligence platforms

Log management tools

Job description

Mindteck Software Malaysia Sdn Bhd is seeking an experienced Manager – IT (Security Operations Centre & Incident Response) to lead and enhance enterprise cybersecurity monitoring, detection, and incident response capabilities. The role oversees SOC operations, incident response programs, MSSP relationships, and security monitoring platforms, guiding threat detection and maturity initiatives.

The successful candidate will provide operational leadership during major security incidents and drive