SME Relationship Manager

CIMB; Johor Bahru; On-site; MYR 60,000 - 100,000; Full time

Job summary

A leading ASEAN bank seeks a full-time SME Relationship Manager in Johor Bahru. The successful candidate will manage and grow relationships with SME clients, deliver financial advice, and ensure high customer satisfaction. Exceptional interpersonal skills and knowledge of financial products are essential for success in this role.

Qualifications

• Strong relationship management and customer service skills.
• Knowledge of financial products and services.
• Excellent communication and negotiation skills.

Responsibilities

• Managing and growing relationships with SME clients.
• Providing financial advice and ensuring customer satisfaction.
• Identifying opportunities for business growth.

Skills

Relationship Management

Customer Service

Financial Products Knowledge

Communication Skills

Negotiation Skills

Financial Data Analysis

Sales

Job description

Company Description

CIMB Group is a leading ASEAN universal bank with headquarters in Kuala Lumpur, Malaysia. We offer a wide range of banking and financial services, including consumer banking, commercial banking, wholesale banking, Islamic banking, and asset management products. As the fifth largest banking group in ASEAN, we have a strong presence with over 36,000 staff in 16 locations across ASEAN, Asia, and beyond. CIMB Bank and CIMB Islamic Bank are members of PIDM.

Role Description

This is a full-time on-site role for a SME Relationship Manager at CIMB in Johor Bahru. The SME Relationship Manager will be responsible for managing and growing relationships with small and medium-sized enterprise clients. Daily tasks include providing financial advice, identifying opportunities for business growth, and ensuring customer satisfaction.

Qualifications

• Strong relationship management and customer service skills
• Knowledge of financial products and services
• Excellent communication and negotiation skills
• Ability to analyze financial data and make recommendations
• Experience in sales or business developmen