SME&C Asean - AI Business Solutions Sales Leader

Microsoft; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology company seeks a seasoned People Leader to drive digital transformation and lead high-impact sales strategies. The ideal candidate will have over 10 years of experience in technology sales, with a strong focus on coaching and team development, fostering inclusion, and influencing strategic decision-making in the AI business sector.

Benefits

Health insurance

Professional development opportunities

Flexible working hours

Retirement benefits

Qualifications

• 10+ years in technology-related sales/account management.
• Experience with AI solutions for SMEs.
• Demonstrated ability in coaching and driving adoption.

Responsibilities

• Lead teams to drive strategic projects and sales.
• Foster a culture of customer-centricity.
• Coach on sales execution and business value selling.

Skills

Negotiation

Sales Strategy

Communication

Customer Engagement

Technical Knowledge

Education

Bachelor's Degree in Computer Science

Master's Degree in Business Administration

Job description

Responsibilities (Text Only)

- People Leader - You will build and grow highly successful teams through talent management, diversity and inclusion, coaching, and career development. You are a respected technology leader with the ability to attract, retain, and develop the most technical resources in the field.Inspire and foster a culture of customer-centricity and consumption, adoption and use through collaboration with peers and extended teams. - Model - Live our culture; Embody our values; Practice our leadership principles. - Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn. - Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others. - Sales Execution - Brings impactful industry insights into customer engagements and helps close deals and coaches and influences others internally on how to do this. Influences Microsoft's strategic direction across various markets. Acts as a thought leader in digital transformation across solution areas to advise customers. Leads a virtual cross-organizational team to drive strategic projects and high impact solution sales - Coaches their team to collaborate with partners and other internal teams (e.g., Engineering, CXE, GTM). Leads with technical and industry insights on how to grow the strategic customer business. - You will lead teams to identify and track new opportunities, bring impactful industry insights into customer engagements, and lead a virtual cross-organizational team on strategic projects and high impact solution sales deployments that enable digital transformation and deliver business value. - You will lead team to develop strategies through orchestration for driving and closing opportunities and guide team on communicating with customers to understand their business needs or facilitate customer interactions to assess needs. - Coaches their team and/or other teams (e.g., ATU, STU, Channel Sales) on identifying and engaging decision makers and stakeholders to expand the relationship with customers/partners. Engages C-Suite decision makers for strategic customers to support teams on opportunity discovery and acceleration. Represents their team internally at Microsoft as they engage other internal stakeholders. - Business Value Selling - Coach team to hunt new AI Business Solutions opportunities business value selling approach. - Scaling and Collaboration - You will coach team to learn and apply the orchestration model and guide team to build a network of partners to cross-sell and up-sell. - Technical Expertise - Drives technical depth engagements with customers and supports their team on participating in Microsoft technical events. Contributes to setting up the events and promoting best practice sharing across subsidiaries. - Acts as the spokesman for Microsoft at external events. Provides expertise to customers/partners and shares knowledge on a specific platform or market. - Coaches their team on business and market knowledge. Develops strategies to position Microsoft products, solutions, and/or services against competitors. Initiates discussions to share industry trends and insights across the organization. - You will coach team on business and market knowledge and act as a thought leader to help team connect Microsoft solution to customer business impact. - Showcase a learning mentality: - Demonstrate a willingness to invest in your personal learning in the AI arena with team members. - Sales Excellence - Builds and transforms new markets by leveraging technical and industry expertise, partners, and resources. Leads a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation. - Builds and transforms new markets by leveraging technical and industry expertise, partners, and resources. Leads a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation. - Participates in regular strategic planning for their assigned territory. Reviews plans via Rhythm of Business (ROB) meetings and aligns the plans of their team across departments. Guides team to align their approach with sales excellence team. Engages with external executives to bring a more strategic perspective into the planning portion of account planning. - Oversees the end-to-end business across geographical regions. Ensures their team meet sales targets and operational standards and maintains the health of metrics within the assigned territory. Interacts with Corporate leadership and executive-level stakeholders to get support for their team and the geographical regions - Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry. Mentors/coaches the team on growing knowledge on sales or products and ensures the team complete training and obtain certifications as required. Seeks additional learning opportunities and prioritize to enhance effectiveness.

Qualifications (Text Only)

Required - 10+ years of technology-related sales or account management experience - OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 7+ years of technology-related sales or account management experience - AI Workforce and AI Business Process industry expertise. Microsoft AI, Copilot, M365, D365, Power Platform, and ERP portfolio knowledge preferred - Demonstrated experience selling complex, AI solutions to Small and Medium Enterprise Customers. - Proven seller coaching and negotiation experience. - Demonstrated experience driving adoption across multiple stakeholders with varying agendas. - Solid understanding of security market and complete solutions - Experience in managing channel sales complexities Additional or Preferred Qualifications : - 15+ years of technology-related sales or account management experience - OR Bachelor's Degree in Information Technology, or related field AND 10+ years of technology-related sales or account management experience - OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 8+ years of technology-related sales or account management experience - 10+ years services sales or account management experience. - 5+ year(s) of people management experience. - 2+ years manager of managers experience. - Strategic thinking & execution.Ability to develop sales and business strategy options, while also being able to successfully execute plans and build strong relationships. - Excellent Communicator.Strong negotiation, organizational, presentation, financial acumen, written, and verbal communication skills. - High Performer. Highly driven person who consistently exceeds goals and expectations and has the ability, characteristics, and determination to compete effectively against skilled and diverse competition. - Work cohesively with members of the Microsoft sales & services team, Microsoft partners, engineering, and marketing to solve customer and partner issues, leverage best practices, & deliver results. - Growth Mindset.Ability to overcome and work around problems that are inevitable in rapidly growing businesses – positive approach to problem solving, learning, and development. - Purposeful Planner & Executor – Delivers business impact with intentional planning, driving clarity to the team with consistent coaching rhythms, removing blockers and ensuring quarterly business budget goals are met. - Disciplined Operator – Maintains excellence in pipeline management, forecasting and driving integrated territory and budget achievement planning. - Experience driving new sales and customers using innovative approaches, leveraging partnership events, social selling (Linkedln) and networking. - Technical breadth:Enterprise customer level experience with cloud, hybrid infrastructures, productivity and security technologies, and industry standardsrecommended. - Leader: Demonstrated sales and partner management experience with executive communications, engagement and influence - Overachiever: Exceeds sales goals in an assigned sales territory - Proficient: Experience with complex sales training (e.g., Miller Heiman, SPIN, Michael Bosworth, Holden, etc.) and sales methodologies - Competes to win new market share. - Influential: Significant experience delivering persuasive presentations to business decision makers. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.