SMB Back-to-Back Sales Representative

ManpowerGroup Malaysia; Klang Municipal Council; Hybrid; MYR 50,000 - 70,000; Full time

Job summary

A leading company is seeking a motivated SMB Back-to-Back Sales Representative to enhance small and medium-sized business accounts in the IT hardware sector. This hybrid role involves managing sales cycles from lead generation to fulfillment while ensuring excellent client relations and collaboration with internal teams.

Qualifications

• 2–4 years of sales experience in IT hardware or tech industry.
• Strong knowledge of servers, networking, and storage solutions.
• Excellent communication and negotiation skills.

Responsibilities

• Generate and qualify leads through various channels.
• Manage end-to-end back-to-back sales processes.
• Build strong relationships with SMB clients.

Skills

Communication

Negotiation

Product Knowledge

Education

Bachelor’s degree in Business, Marketing, IT, or related field

Tools

Salesforce

HubSpot

Job description

SMB Back-to-Back Sales Representative

We are looking for a driven SMB Back-to-Back Sales Representative to grow small and medium-sized business (SMB) accounts in the IT hardware sector. This hybrid role (based in Kuala Lumpur) involves managing the full sales cycle—from lead generation to order fulfillment—while working with resellers and internal teams to ensure smooth transactions and customer satisfaction.

Key Responsibilities

• Generate and qualify leads through various channels

• Manage end-to-end back-to-back sales processes

• Build strong relationships with SMB clients and act as their main point of contact

• Maintain deep product knowledge and advise on IT hardware solutions

• Provide accurate sales forecasts and performance reports

• Collaborate with internal teams and channel partners to ensure timely delivery

Qualifications

• 2–4 years of sales experience in IT hardware or tech industry

• Strong knowledge of servers, networking, and storage solutions

• Familiarity with CRM tools (e.g., Salesforce, HubSpot)

• Excellent communication and negotiation skills

• Bachelor’s degree in Business, Marketing, IT, or related field (preferred)

Other Details

• Location: Hybrid,Kuala Lumpur, Malaysia

• Dress Code: Business Casual

• Overtime: Required

• Client Interaction: Yes

• Work Onsite: Not required