Skills & Coaching Program Manager

GrabTaxi Holdings Pte. Ltd.; Petaling Jaya; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading Southeast Asian superapp company is seeking a Skills & Coaching Program Manager in Petaling Jaya. The role focuses on leading sales development initiatives, collaborating with sales leadership, and implementing effective training programs. Candidates should have substantial experience in sales enablement and coaching, along with solid B2B sales knowledge. This position offers benefits including insurance and flexible work arrangements.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

Flexible work arrangements

Parental and Birthday leave

Grabber Assistance Programme

Qualifications

• 5+ years of experience in sales enablement, coaching, or sales leadership.
• Deep knowledge of B2B sales and client engagement strategies.
• Experience with MEDDPICC and value-based selling principles.

Responsibilities

• Develop and scale training programs for the sales cycle.
• Implement coaching strategies using GROW and ICF frameworks.
• Collaborate with sales leaders to identify skills gaps.

Skills

Sales enablement

Coaching

B2B sales knowledge

Project management

Value-based selling

Job description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Sales Enablement team at Grab is committed to equipping our commercial teams with the skills and resources they need to succeed. In 2024, we launched region-wide initiatives aimed at enhancing support across the sales ecosystem. Our mission, Driving Sales Excellence, focuses on building a sales force that can lead with value, using technology, and driving measurable growth.

About the Role

We're seeking a Skills & Coaching Program Manager to lead impactful sales development initiatives. This strategic role requires a grasp of the sales landscape, and a talent for aligning sales capabilities with business needs. You'll work with sales leadership to create programs that help sellers engage clients more effectively and support managers in becoming accomplished coaches.

You will report to the Center of Sales Excellence Lead and working onsite in Petaling Jaya.

The Daily Activities

• You will develop and scale training programs across all stages of the sales cycle—from preparation to closing—focused on practical, value-driven sales interactions.
• You will implement coaching strategies using frameworks like GROW and ICF to empower sales managers as effective coaches.
• You will collaborate with sales leaders to identify skills gaps
• You will serve as a trusted partner to sales teams, driving engagement and adoption of enablement programs.
• You will embed proven sales methodologies such as MEDDPICC, solution selling, and discovery techniques into real-world training.
• You will oversee the full program lifecycle, including needs assessment, content design, delivery, and outcome evaluation.
• You will monitor program performance through data analysis and feedback to ensure continuous improvement.
• You will stay current with the latest tools and techniques in sales enablement and apply them to enhance program effectiveness.

What Essential Skills You Will Need

• You have at least 5 years of experience in sales enablement, coaching, or sales leadership within dynamic or matrixed organizations.
• You have deep knowledge of B2B sales, including client engagement strategies, deal progression, and stakeholder navigation.
• You have solid experience with value-based selling principles and familiarity with MEDDPICC and other sales methodologies.
• You have demonstrated ability to develop and implement training programs that result in tangible business improvements.
• You have project management capabilities, including managing multiple stakeholders and timelines.
• You have to engage and align with senior sales leaders.
• You have practical experience applying coaching models like GROW and ICF to sales-specific scenarios.
• You have proactivity to learn new tools, systems, and methods, especially in areas like analytics and enablement platforms.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.