Skilled Data Center Operations Technician

Applicable Limited; Cyberjaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a leading global company as a Data Center Operation Technician, ensuring operational excellence in a dynamic team. You will monitor crucial systems, handle incidents, and maintain high standards in our data centers. This role offers hands-on experience and career advancement opportunities in a supportive environment.

Qualifications

• At least 1 Year of experience in maintenance or facilities functions.
• Fluent in English and Bahasa Malaysia; Mandarin is a plus.
• Willingness to commute to Cyberjaya.

Responsibilities

• Daily monitoring of Environment Monitoring Systems and response to equipment alarms.
• Monthly/Weekly reporting on electrical and mechanical system consumption.
• Involvement in DC related audit processes.

Skills

Monitoring

Troubleshooting

Compliance

Customer Support

Education

Bachelor's Degree in Computer Science or equivalent

Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

As a Data Center Operation Technician, you are the first line of defense against all operational threats of our data centres. You form the backbone of our operations team to ensure that our facilities are operational 24/7.



At the frontline, our shift team is tasked with managing and operating all mission critical systems in our data centres. To achieve maximum uptime of our equipment, inspect and maintain them with utmost care. We are also the first responders to any incident that may put the performance of our facilities at risk.

What you'll be doing

Key Responsibilities:

• Daily monitoring of Environment Monitoring System including but not limited to: chiller cooling system, water pumps, cooling towers, AHU units, CRAH units, FCU units, water leak detection, fire alarm systems, VESDA, smoke detector (raised floor/ceiling) HV/LV switch rooms, Transformers, UPS system, Generators, Power Distribution Units, etc.
• Ensure Data Hall collocation temperature and humidity are within range.
• Response and attend to equipment alarm on site.
• Troubleshoot abnormal incident / fault based on SOP&EOP.
• Escalated/update accordingly any severity event occurred according to the process and procedures.
• Escorting and overseeing vendor to ensure data center activities and service are carry out properly and compliance with all safety procedures as well as utilization of protective equipment. Ensuring all work rendered are in adherence to Company policies and contract agreement.
• Monthly/Weekly Electrical and Mechanical system consumption report data trending logging and ensuring timely submission of relevant reports on agreed timing such as monthly basis as required under the requirement of our MSA with customer.
• Assist in maintaining up to date drawings, asset and inventory management.
• Monitor incoming tickets for processing and provide support to clients/users from the ticketing portal or via email and respond based on SLA.
• Conduct daily task as per assigned including but not limited to server tape insertion, remote hand support, etc
• Involve in DC related audit process.

Requirements:

• At least 1 Year of experience in maintenance or facilities functions.
• Able to perform alternate 12-hour shift (9am to 9pm, 9pm to 9am)
• Malaysian citizen.
• Bachelor's Degree/Post Graduate Diploma/Professional Degree/Vocational in Computer Science or equivalent.
• Fluent in English and Bahasa Malaysia. Mandarin is added advantage.
• Positive attitude
• Willingness to commute to Cyberjaya

Workplace type:

On-site Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today