Site Reliability Engineer: Build High-Availability Systems (KL)

TDCX, Inc.; Kuala Lumpur; On-site; MYR 120,000 - 190,000; Full time

Job summary

TDCX, Inc. in Kuala Lumpur seeks a Site Reliability Engineer to ensure reliability, availability, and performance of mission-critical systems.

You will monitor production environments, diagnose incidents, and implement preventive measures in collaboration with software and infrastructure teams. You will design scalable systems, automate operations, enhance observability, and contribute to capacity planning and change management.

Qualifications

• Bachelor's or Master's degree in Computer Science, IT, Computer Engineering, or related field.
• 3+ years of experience as a Site Reliability Engineer, Systems Engineer, or Software Engineer.
• Proficient in at least one high-level language (Python, Go, C++, or Java) and shell scripting.

Responsibilities

• Design, build, and maintain highly available, scalable, and fault-tolerant systems.
• Develop and maintain automation to maximize system efficiency.
• Monitor performance to identify bottlenecks and ensure capacity for growth.
• Participate in 24/7 on-call rotations and conduct blameless post-mortems.
• Implement monitoring with SLIs/SLOs/SLAs and automated alerts.

Skills

Python

Go

C++

Java

Shell scripting

Linux

Networking

Databases

Education

Bachelor's or Master's in CS/IT/CE

Tools

Docker

Kubernetes

Prometheus

Grafana

Job description

TDCX, Inc. in Kuala Lumpur seeks a Site Reliability Engineer to ensure reliability, availability, and performance of mission-critical systems.

You will monitor production environments, diagnose incidents, and implement preventive measures in collaboration with software and infrastructure teams. You will design scalable systems, automate operations, enhance observability, and contribute to capacity planning and change management.