Shop Assistant (Pawnshop at Ipoh)

Maxion; Ipoh; On-site; MYR 20,000 - 100,000; Full time

Job summary

A pawn and trade-in service provider in Ipoh is seeking a Valuation Advisor to deliver exceptional customer service. Responsibilities include inspecting items and assessing their value, handling customer feedback, and performing transactions. Candidates should have at least SPM qualification. Training will be provided, and a neat professional appearance is essential. The role requires weekend availability and offers a competitive salary package with bonuses.

Benefits

Good salary package

Food and attendance incentives

Performance bonus twice a year

Yearly salary adjustment

Qualifications

• At least SPM qualification.
• No experiences are required, training will be provided.
• Presenting a neat and professional appearance is important.

Responsibilities

• Provide professional and courteous service to all customers.
• Handle customer feedback, within operational guidelines.
• Inspect and assess value of items brought in by customers.

Skills

Good communication skills

Customer service orientation

Ability to work on weekends

Language skills (Bahasa Melayu, English, Mandarin)

Education

SPM qualification

Job description

With a high remuneration package of salary and incentives, we are looking for Valuation Advisor at Ipoh (Silibin). Our brand is Dr.Pajak, we are committed to providing exceptional service experiences to our customers. You may refer to our website to know us better: drpajak.com.my

Responsibilities

• Provide professional and courteous service to all customers.
• Handle customer feedback, in the most appropriate manner, within operational guidelines.
• Answers incoming calls as per operations standard.
• Inspecting items and assessing the value of items brought in by customers.
• Effectively communicates to customers on policy of the pawn and trade-in transactions.
• Perform pawn renewal and trade-in transactions.
• Handle all cash, bank transactions, voucher, and negotiable items in accordance with established policies, procedures, and practices.
• Housekeeping of the store.
• Assist in stock handling, stock-take and documentation.
• Any other tasks as assigned.

Qualifications

• At least SPM qualification.
• Presenting a neat and professional appearance is important.
• No experiences are required, training will be provided.
• Besides of Bahasa Melayu and English, knowledge of additional languages (Mandarin) can be beneficial for customer interaction.
• Must be able to work at weekends (Saturday & Sunday), off rest days at weekdays.
• Good salary package with food incentive and attendance incentive.
• Performance bonus twice a year and yearly salary adjustment.
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