Shipping Boarding Agent

Sinotrans Logisitcs (M) Sdn Bhd; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading logistics company, Sinotrans Logistics (M) Sdn Bhd, seeks a Shipping Boarding Agent to manage vessel operations and coordinate port services. The role involves ensuring accurate documentation, communicating with relevant parties, and assisting crew and cargo during port activities. Candidates should have experience in shipping operations and strong problem-solving skills. The position offers competitive remuneration and benefits.

Benefits

Performance Bonuses

Health Screening

Insurance

Qualifications

• At least 1 year of work experience in shipping boarding agent.
• Fluency in English and Bahasa Malaysia is mandatory.
• Relevant certifications in shipping, logistics, or port management provide a competitive edge.

Responsibilities

• Preparing pre-arrival documentation for vessels.
• Coordinating sailing arrangements and communicating with the captain.
• Fulfilling boarding tasks and gathering required documentation.

Skills

Interpersonal Skills

Problem Solving

Decision Making

Knowledge of Maritime Laws

Education

High School Diploma

Bachelor’s Degree in Maritime Studies

Job description

Ship preparation: Preparing and ensuring the accuracy of pre-arrival documentation and visitor/vendor list for vessels and terminals, coordinating sailing arrangements, updating arrival details, gathering information to ensure the accuracy of daily cargo details, communicating daily updates to the captain, updating departure details, and sending departure messages and documents.

Port services: arranging for services like pilots, tugs, and motor launches to assist with docking; communicating with the ship's crew, the port, and other relevant parties to ensure a smooth arrival and cargo operation.

Authority coordination: determining Maritime, Customs, immigration and general governmental rules and regulations and assisting with varying interpretations of government regulations as applied by terminals; arranging for government to board a ship and clear it for entry and/or departure.

Boarding duties: fulfilling boarding tasks upon arrival and departure of assigned vessels, including meeting with captains and government officials concerning both crew and cargo, collecting all legally required documentation (such as cargo manifests and Bills of Lading), and gathering information on specific details concerning loading and unloading processes, which involves drafting the Statement of Facts (SoF) for each port call.

Owner services: assisting with ships’ crew disembarkation, travel and transportation, and activities while in port as requested by the principals, who may also be assisted with obtaining the various services needed by vessels while in port, such as crew change, ship’s inspection, spare parts delivery, medical services or food deliveries.

Vendor management: Seeking new methods to reduce operational costs and find efficiencies for ship’s operation.

Required Qualifications:

At least 1 year of work experience in shipping boarding agent.

Minimum of a high school diploma, although a bachelor’s degree in Maritime Studies, Business Administration, or related fields is highly preferred.

Relevant certifications in shipping, logistics, or port management provide a competitive edge.

Knowledge of maritime laws, customs regulations, and environmental policies is essential.

Strong interpersonal skills and the ability to handle stressful situations is necessary.

Quick decision-making and problem-solving capabilities are also necessary to manage the unforeseen challenges that typically occur in maritime operations.

Willing to work overtime hours during week days, weekends and holidays depending on business demands.

Fluency in English and Bahasa Malaysia is mandatory.

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Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? Which of the following languages are you fluent in? How would you rate your English language skills? How many years' experience do you have as a Shipping Agent? How many years' experience do you have as a Ships Agent Officer? How many years' experience do you have as a Boarding Specialist?

Sinotrans Logistics (M) Sdn Bhd, a fast-growing company, established in 2004, has its headquarters based in Shah Alam with a logistics network that covers the entire Malaysia geography. We serve as a one-stop logistics service provider with services in Freight Forwarding, Customs Clearance, Haulage, Warehousing, Trucking, Home Deliveries, Project Logistics, Cross-Border, e-Commerce, Value Added Service and Supply Chain Financing. In Malaysia, we manage distribution centres by using SmartWMS (Smart Warehouse Management System), manage deliveries using SmartDMS (Smart Delivery Management System), and manage shipments using SmartCargo (Smart Freight Management System).

Sinotrans is a China state-owned company and a subsidiary of a Hong Kong Public listed company, which actively participate in the “One Belt One Road” initiatives which provide cost-saving and value-added solutions to our clients.

Sinotrans Logistics (M) Sdn Bhd, a fast-growing company, established in 2004, has its headquarters based in Shah Alam with a logistics network that covers the entire Malaysia geography. We serve as a one-stop logistics service provider with services in Freight Forwarding, Customs Clearance, Haulage, Warehousing, Trucking, Home Deliveries, Project Logistics, Cross-Border, e-Commerce, Value Added Service and Supply Chain Financing. In Malaysia, we manage distribution centres by using SmartWMS (Smart Warehouse Management System), manage deliveries using SmartDMS (Smart Delivery Management System), and manage shipments using SmartCargo (Smart Freight Management System).

Sinotrans is a China state-owned company and a subsidiary of a Hong Kong Public listed company, which actively participate in the “One Belt One Road” initiatives which provide cost-saving and value-added solutions to our clients.

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Perks and benefits Performance Bonuses, Health Screening, Insurance C

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