Shipping Associate (DoB)

Wipro; Subang Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A logistics company in Subang Jaya is seeking a Shipping Assistant to handle order management, customer support, and coordination with internal teams. The ideal candidate will have a minimum education of SPM, proficiency in MS Excel, and good communication skills. No prior experience is necessary, but background in logistics or shipping is advantageous. Join us to streamline processes and improve customer satisfaction.

Qualifications

• Minimum SPM with relevant background or experience in Logistics/Shipping.
• No experience needed to 1 year of working experience in shipping/logistics equivalents.
• A good team player.

Responsibilities

• Prepare and issue invoices and credit notes accurately and timely.
• Manage inquiries, resolve issues, and escalate problems.
• Coordinate with Shipping Team on orders.

Skills

Proficient in Microsoft Application especially MS Excel

Good interpersonal and communication skills

Logistics/Shipping knowledge

Education

Minimum SPM

Tools

SAP

Job description

Overview

Role: Shipping Assistant (Deliver on Behalf)

Responsibilities

• Order Management: Prepare and issue invoices and credit notes accurately and timely.
• Customer Support: Manage inquiries, resolve issues, and escalate problems to relevant departments when necessary.
• Coordination with Internal Teams: Coordinate with Shipping Team / Sales Team on DOB incoming order.
• Coordinate and liaise with the Credit Control Team on payment status, outstanding balances and customer account issues.
• Support monthly and quarterly closing activities related to delivery and invoicing.
• Ensure maintaining, filling, and storing documents with easy tracking.
• Support management with order-related data for decision-making.
• Identify opportunities to streamline order processing and improve customer satisfaction.
• Provide feedback to relevant departments to enhance overall workflow and service quality.

Qualifications

• Minimum SPM with relevant background or experience in Logistics/Shipping.
• No experience needed to 1 year of working experience in shipping/logistics or equivalent will be added advantage.
• Proficient in Microsoft Application especially MS Excel, knowledge in using SAP will be added advantage.
• A good team player with good interpersonal and communication skills.

Application and Insights

1. Which of the following statements best describes your right to work in Malaysia?
2. What is your expected monthly basic salary?
3. Which of the following types of qualifications do you have?
4. Which of the following Microsoft Office products are you experienced with?
5. Do you have previous invoicing experience?