Ship Operations & BPM Lead (Indonesia-Based)

Meratus Group; Port Klang; On-site; MYR 138,000 - 207,000; Full time

Job summary

Meratus Group invites a Business Process Manager - Ship Management to join our Indonesian operations. Based in Indonesia, you will standardize workshop operations, fleet management, and crew processes in line with MTM Group strategy.

You will lead BPM framework development, process mapping, and continuous improvement initiatives, leveraging ERP and digital tools to enhance vessel uptime and crew readiness while ensuring compliance with ISM, SOLAS, MARPOL, STCW, and related standards.

Qualifications

• Bachelor's degree in Industrial/Mechanical/Marine Engineering, Maritime Operations, Business Administration, or related field.
• At least 5 years in business process management, operational excellence, or transformation roles.
• Exposure to shipyard/workshop operations, fleet management, or crew/manning operations.
• Professional certifications (Lean Six Sigma, PMP, ISO Auditor) are an advantage.
• Proficiency in BPM tools (BPMN, Visio, FIGMA).
• Knowledge of ERP systems (e.g., Microsoft Dynamics 365) and maritime regulations.
• Willing to relocate to Indonesia.

Responsibilities

• Develop and maintain BPM framework, standards, and policies across MWK, MSM, and MCT.
• Map, document, and re-engineer for ship repair, fleet maintenance, and crew operations.
• Lead Lean Six Sigma/Kaizen initiatives to reduce turnaround time and waste.
• Oversee BPM projects from inception to completion within timelines and budgets.
• Integrate ERP and automation to support workshop, fleet, and crew operations.
• Establish KPIs and dashboards for vessel uptime and crew readiness.
• Ensure compliance with ISM, SOLAS, MARPOL, STCW, MLC 2006, and ISO requirements.

Skills

Process improvement

Lean Six Sigma

BPM

ERP knowledge

Regulatory compliance

Relocation willingness

Education

Bachelor's degree

Tools

BPMN

Visio

FIGMA

Microsoft Dynamics 365

Job description

Meratus Group invites a Business Process Manager - Ship Management to join our Indonesian operations. Based in Indonesia, you will standardize workshop operations, fleet management, and crew processes in line with MTM Group strategy.

You will lead BPM framework development, process mapping, and continuous improvement initiatives, leveraging ERP and digital tools to enhance vessel uptime and crew readiness while ensuring compliance with ISM, SOLAS, MARPOL, STCW, and related standards.