Share Margin Financing Account Manager

Hong Leong Bank Berhad; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

Hong Leong Bank Berhad in Kuala Lumpur is seeking a passionate individual to drive product awareness and manage broker relationships in the Wealth Asset Financing business. The role involves providing exceptional service and actively participating in marketing campaigns.

The ideal candidate should be a Malaysian citizen with a Diploma or Undergraduate Degree in relevant fields and 2 to 3 years of experience in Global Markets or Wealth Management. Join us to realize your full potential!

Qualifications

• Malaysian citizen required.
• 2 to 3 years of relevant experience in Global Market, Equity Dealing, and Wealth Management preferred.
• Candidates who passed SIDC Module 6 & 7 are encouraged to apply.

Responsibilities

• Drive product awareness through various channels to build new sales pipeline.
• Manage relationships with brokers and clients through customer service.
• Update product manager on client feedback and market competition.

Skills

Customer Service

Relationship Management

Market Awareness

Education

Diploma or Undergraduate Degree in Finance, Business Studies or Marketing

Job description

If you are looking to excel and make a difference, take a closer look at us…

Job Responsibilities

• Drive product awareness through various channels (panel of external brokers/personal bankers/relationship managers) to build new-to-bank (NTB) sales pipeline and drive the utilization for Share Margin Financing (SMF) business.
• Manage the relationship and create stickiness with in-market brokers/ dealers /remisiers/clients through unrivaled customer service.
• Provide accurate, valid, complete and latest information to internal and external stakeholders.
• Handle customer complaints effectively, provide appropriate solutions and alternatives; follow up closely to ensure issues are resolved.
• Actively participate and promote the Bank’s marketing campaign to drive NTB acquisition and SMF utilization.
• Perform visitation to external brokers and Priority Banking Center on monthly/quarterly basis, depending on the coverage.
• Update Wealth Asset Financing product manager on the latest client feedbacks on products feature, marginable listings and what other competitors are doing.
• To support and conduct product training/briefing to panel of external brokers/personal bankers/relationship managers on SMF and other Wealth Asset Financing products.
• Cross-sell other financing products such as Mortgage, Hire Purchase, Personal Loan and Credit Cards.
• Undertake ad-hoc task assigned by Head of Department.
• Collaborate and build strong working relationships not only within Regional Wealth Management, but other business partners such as branches, branch regional office and stakeholders in Head Office.
• Support and assist Head of Wealth Asset Financing and Team Lead, SMF in audit and compliance related matter for the SMF, in line with the Bank’s internal policy, standard and procedures and other regulatory requirements.
  
  

Job Requirements

• Malaysian citizen
• Minimum Diploma or Undergraduate Degree in Finance, Business Studies or Marketing.
• Preferably with 2 to 3 years of relevant experience in Global Market, Equity Dealing and Wealth Management
• Candidates who passed SIDC Module 6 & 7 are encourage to apply
  
  

What’s next?

Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.

Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.