SFE Data Analyst

Air Liquide; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Air Liquide Malaysia seeks a data-driven commercial enablement professional to manage product/brand technology and drive sales efficiency across the ROC. You will lead transitions from Excel to Power BI dashboards, while ensuring compliance with technical and safety standards.

You will also steward data, automate KPI reporting, and support training and tool enhancements for local entities, enabling regional harmonization and continuous improvement.

Qualifications

• Experience in commercial, analytical or IT support roles is advantageous.
• Exposure to CRM systems and/or Power BI is a plus.
• Strong analytical and data interpretation skills are required.

Responsibilities

• Manage product/brand technology, industrialization, codes, offer, and competitiveness with a worldwide approach.
• Ensure continuous performance and cost improvement; support proposals and project execution teams.
• Analyze sales information, prepare forecasts, coordinate promotions, monitor sales performance, and manage the product roadmap.
• Ensure compliance with Air Liquide technical and safety standards.
• Data Cleaning: lead routine data cleaning for EAP countries to ensure high-quality inputs for tools and reporting.
• Access Governance: support data governance and user permissioning for local entities.
• Issue Identification: proactively spot data gaps or system errors before they impact end-users.

Skills

CRM systems

Power BI

Analytical thinking

Education

Bachelor in Business, Engineering, Finance, IT or related field

Tools

Power BI

Job description

Air Liquide began operations in Malaysia in 1927 and is one of the pioneers of the gas industry in Malaysia. Operating in 11 locations in Malaysia, comprising both sales offices and production facilities, Air Liquide supports our customers through providing innovative solutions at every step of their production, including industrial and specialty gases, energy solutions, application technologies and services. With a strong workforce of 400 employees and business growth through our recent acquisition with nationwide presence, this will provide an exciting experience and journey with the opportunity that is unique yet challenging to gauge the integration and synergy processes that will change the entire competition landscape in Malaysia.

Scope:

Focuses on a small or simple scope of products.

Key Responsibilities:

• Manage product/brand technology, technical aspects, industrialization, codes, offer, and competitiveness with a worldwide approach. Ensure continuous performance and cost improvement. Provide support to proposal and project execution teams. Analyze sales information, prepare forecasts, coordinate promotions, monitor sales performance, and manage the product roadmap. Ensure compliance with AL technical and safety standards.
• Improve sales efficiencies by implementing methods, processes and tools. Participate in the sales organisation design. Develop and maintain sales methods at the ROC level based on the Industrial Merchant business unit's Sales Force Operating Model. Engage and motivate sales by formulating and implementing incentive and reward schemes. Design and manage training paths and career development paths for the sales force.
• Data Stewardship & Integrity (Processing):
  • Data Cleaning: Lead routine data cleaning initiatives for EAP countries to ensure high-quality inputs for Commercial tools and reporting.
  • Access Governance: Support the SFE Mathods Manager & Commercial Data Specialist in managing data access governance and user permissioning for local entities.
  • Issue Identification: Proactively spot potential data gaps or system errors before they impact end-users, developing interim solutions where necessary.
• Performance Reporting & Monitoring (Activation):
  • KPI Tracking: Automate and run regular reports to monitor Behaviour KPIs (touchpoints, pipeline health) and Performance KPIs (Churn, Price Impact, C2P).
  • Tool Transition: Assist in the transition from legacy Excel-based tracking to Power BI dashboards.
  • Performance Trends: Analyze and flag performance trends to the SFE Methods Manager to support strategic decision-making.
• Local Country Support & Adoption (Change Management):
  • Onboarding: Support the onboarding of new sales team members by providing training support to SFE Performance Coaches on commercial tools and best practices.
  • User Support: Support the BPO and local entities regarding SFE tool enhancements and system updates.
  • Documentation: Support SFE Methods Manager om maintain and update SFE playbooks, standard operating procedures (SOPs), and training resources to ensure regional harmonization.
• Continuous Improvement & Agility:
  • Process Standardization: Collaborate with cross-functional groups to drive alignment and standardization of commercial processes.
  • Innovation: Embrace new technologies (e.g., Gemini/AI) to enhance productivity in daily workflows and data analysis.

How will you CONTRIBUTE and GROW?

Are you a MATCH?

• 0–2 years of experience in a commercial, analytical, or IT support role. Prior exposure to CRM systems and/or PowerBI is a plus.
• Bachelor in Business, Engineering, Finance, IT or related field
• Specific Training or Certification: AL AI readiness (Statistics, Python, Git, Basic ML)
• GDO Power BI level 4 certification + PBI Premium ML Ops

About Air Liquide

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.