SET Factory Support Engineer

Lam Research Salzburg GmbH; Kulim; On-site; MYR 90,000 - 150,000; Full time

Job summary

Lam Research Kulim, Malaysia seeks a SET Factory Support Engineer to manage supplier quality escalations impacting factory operations. You will lead cross-functional containment actions and drive recovery plans to secure parts and prevent production disruption.

You’ll collaborate with Manufacturing, Engineering and Supply Chain teams to mitigate risks, improve product quality, and ensure on-time customer fulfillment in a fast-paced semiconductor environment.

Qualifications

• Engineering degree or equivalent required; 5+ years in Manufacturing Engineering/Operations/Quality Assurance in semiconductor industry preferred.
• Strong communication and presentation skills with the ability to influence through data.
• Experience collaborating with cross-functional teams across multiple departments.

Responsibilities

• Act as primary contact to support factory escalations from Lam factories and coordinate containment actions.
• Review critical part quality issues and develop appropriate response/action plans.
• Initiate containment actions and provide timely responses to stakeholders including SE, SBM, Buyer, SCM, SCFS, MQA.
• Develop and execute recovery plans to prevent manufacturing disruption and tool shipment delays.
• Collaborate with Manufacturing, Engineering, SET and Supply Chain to mitigate risks to operations and supply chain.
• Drive continuous improvement to improve product quality and factory output.

Skills

Communication skills

Leadership presence

Data-driven influence

Multi-tasking

Education

Engineering Degree or equivalent

Job description

In your career, let’s prove what’s possible.

At Lam Research, we create equipmentthat drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.

Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.

SET Factory Support Engineer

Date: Aug 21, 2026

Location: Kulim, Kedah Darul Aman, MY

Worker Category: On-site Flex

The group you’ll be a part of

Global Operations bring information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations.

We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.

The impact you’ll make

As SET Factory Support Engineer, you manage Supplier Quality escalations that impact factory operations.

You lead cross‑functional response efforts to resolve problems effectively by evaluating risk to manufacturing build completion and customer shipment commitments, driving alignment on containment actions across the plant or companywide.

In this role, you drive material recovery plans to secure corrective or replacement parts from suppliers, ensuring minimal disruption to production flow and delivery timelines.

Through strong technical judgment, clear communication, and a solutions-focused mindset, you help maintain manufacturing stability, safeguard product quality, and support on‑time customer fulfillment.

What you’ll do

• Act as primary contact to support factory escalation from Lam factories.
• Review critical part quality issues & provide appropriate response/action plan.
• Initiate immediate containment action plan & provide timely response to all relevant stakeholders (SE, SBM, Buyer, SCM, SCFS, MQA).
• Develop recovery action plan to prevent disruption to Manufacturing &/or delay to tool shipment; support Supplier Rework/Inspection at Lam factories.
• Collaborate with Manufacturing, Engineering, SET and Supply Chain teams to mitigate operational and supply chain risks.
• Improve Product Quality and ensure Factory Output through systematic problem‑solving and proactive driven initiatives.

Who we’re looking for

• Engineering Degree or equivalent (Mechanical/Electrical/Science).
• 5+ years of industrial experience in Manufacturing Engineering/Operation/Quality Assurance, preferably in Semiconductor Industry.
• Possess good understanding of equipment and manufacturing processes.
• Excellent communication and presentation skills, with strong leadership presence and the ability to influence through data.
• Exhibit attention to detail, sense of urgency and ability to multi-task in fast paced environment.
• Work with cross-functional teams across multiple departments to achieve goals.

Preferred qualifications

• Strong working knowledge of manufacturing operations, including hands-on experience in processes such as machining, molding, stamping, PCB assembly, electronics, welding, casting, plating, coatings, or other relevant processes.
• Capable of interpreting Engineering drawings, GD&T (Geometric Dimensioning & Tolerancing) and material specifications.

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on‑site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on‑site at a Lam or customer/supplier location, and remotely the rest of the time.

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