Service Technician

Riken Keiki; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

Riken Keiki Sdn. Bhd. is seeking a dedicated Service Technician for full-time roles in Kuala Lumpur, responsible for providing technical support and maintenance services. Ideal candidates should have strong troubleshooting skills, relevant qualifications, and a commitment to exceptional customer service.

Benefits

Comprehensive health and dental insurance

Opportunities for professional development

Flexible work arrangements

Friendly and collaborative team culture

Qualifications

• Minimum 3 years of experience as a Service Technician or in a similar role.
• Proficient in the use of diagnostic equipment and tools.
• A team player with a positive attitude and a commitment to continuous learning.

Responsibilities

• Perform preventative maintenance and repairs on a variety of electrical and electronic equipment.
• Diagnose and troubleshoot issues, identifying the root cause and implementing appropriate solutions.
• Collaborate with sales and customer service teams to provide technical support.

Skills

Troubleshooting

Problem-solving

Communication

Customer service

Education

Formal qualifications in electrical or electronics engineering

Three Phase Wireman or Single Phase Wireman certification

Tools

Diagnostic equipment

Job description

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About the role

We are seeking a skilled and dedicated Service Technician to join our team at Riken Keiki Sdn. Bhd. in Kuala Lumpur. In this full-time role, you will be responsible for providing exceptional technical support and maintenance services to our valued clients. Your expertise will be crucial in ensuring the smooth and efficient operation of our equipment and systems.

What you'll be doing

• Perform preventative maintenance and repairs on a variety of electrical and electronic equipment
• Diagnose and troubleshoot issues, identifying the root cause and implementing appropriate solutions
• Maintain detailed records of all service activities and document findings
• Collaborate with the sales and customer service teams to provide technical support and guidance to clients
• Stay up-to-date with the latest industry trends, technologies and best practices
• Comply with all relevant safety regulations and procedures

What we're looking for

• Formal qualifications in electrical or electronics engineering, or a related field. Candidate with Three phase wireman or Single Phase Wireman certification are encourage to apply.
• Minimum 3 years of experience as a Service Technician or in a similar role
• Strong troubleshooting and problem-solving skills, with the ability to work independently
• Excellent communication and customer service skills, with the ability to explain technical information clearly
• Proficient in the use of diagnostic equipment and tools
• A team player with a positive attitude and a commitment to continuous learning

What we offer

At Riken Keiki Sdn. Bhd., we are dedicated to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive health and dental insurance coverage
• Opportunities for professional development and career advancement
• Flexible work arrangements and a focus on work-life balance
• A friendly and collaborative team culture

About us

Riken Keiki Sdn. Bhd. is a leading provider of high-quality electrical and electronic equipment in the Malaysian market. With over 20 years of experience, we are known for our commitment to innovation, reliability, and exceptional customer service. Join our team and be a part of our ongoing success story.

If you are excited about this opportunity and believe you have the skills and experience to excel as our Service Technician, we encourage you to apply now.

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Salary match Number of applicants Skills match

Your application will include the following questions:

Do you have customer service experience? Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a service technician?

Consulting Services Not specified

Since Riken Keiki Co. Ltd. was founded in the year of 1939 in Japan, our comprehensive product portfolio of gas detection and monitoring equipment have well served various market segments worldwide by preventing industrial disasters caused by combustible and toxic gases.

Life and asset safety is our business. To create value to our customers, we believe in working closely in responding to customers changing needs in the critical process environment.

Since Riken Keiki Co. Ltd. was founded in the year of 1939 in Japan, our comprehensive product portfolio of gas detection and monitoring equipment have well served various market segments worldwide by preventing industrial disasters caused by combustible and toxic gases.

Life and asset safety is our business. To create value to our customers, we believe in working closely in responding to customers changing needs in the critical process environment.

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