Service Technician

KONE; George Town; On-site; MYR 20,000 - 100,000; Full time

Job summary

KONE Malaysia is seeking a Service Technician for its Service Maintenance team in George Town, Penang. This role involves maintaining elevators and escalators, emphasizing service mindset and strong customer relationships, within a supportive global organization that values career progression and employee engagement.

Benefits

Career progression opportunities

Comprehensive learning and development programs

Engaging and motivational rewards

Qualifications

• 5 years’ experience in the elevator and escalator industry.
• Possesses own transport and valid motorbike license.
• Ability to use KONE systems and applications via mobile phone.

Responsibilities

• Carry out work related to lift maintenance.
• Maintain excellent relationships with customers.
• Report work performed accurately in real time.

Skills

Mechanical knowledge

Electrical knowledge

Service mindset

Communication

Ability to work in fast-paced environment

Job description

Why this role?

KONE Malaysia is embarking upon an exciting growth phase and as such we are seeking a Service Technician to join our Service Maintenance team in George Town, Penang . You will work in a small group of Field Service Specialists attending fault calls, completing escalator/elevator repairs, and servicing an allocated maintenance run. Being part of a global organization that actively supports your career and internal promotions, means that for the right person, this critical role could be the next step in a fantastic career at KONE.

What will you be doing?

• Carry out any work that's related to lift maintenance.
• Responsible for accurate and real-time back reporting of work performed to ensure accuracy of customer notification.
• Responsible for maintaining excellent relationships with customers.
• Perform maintenance, repairs, and installation in collaboration with other Field Service Specialists.
• Manages daily workload with minimal assistance from Supervisor.
• Effective communication with all stakeholders.
• Ensure safety at all times.
• Depending on seniority, you may be required to give training/coaching to persons nominated by the supervisor.

Are you the one?

• 5 years’ experience in the same positions in elevator and escalator industry.
• Have mechanical and electrical knowledge.
• Possesses a service mindset.
• Willing to travel.
• Possesses own transport and valid motorbike license.
• Able to work in a fast-paced environment.
• Have a basis digital foundation skill to use KONE system and application via mobile phone for work purpose.

What do we offer?

• Career progression in opportunities within a global organization.
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
• Comprehensive learning and development programs covering a wide range of professional skills.
• You are surrounded by funcolleagues and a lively working environment. The best part is all leaders are great and open-minded.

Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry. #LI-CW1

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers