Service Sales Manager

Hitachi Automotive Systems Americas, Inc.; Selangor; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to drive growth and capture market share in innovative service solutions. This role involves formulating strategic sales initiatives, preparing compelling proposals, and negotiating contracts to optimize performance. The ideal candidate will have a strong background in sales and marketing, particularly in digital solutions for utilities. Join a forward-thinking company that values integrity and safety, and be part of a team committed to sustainability and technological advancements. Your contributions will make a meaningful impact in a collaborative environment that fosters personal and professional growth.

Benefits

Employer-sponsored medical plans

Employer provident fund (EPF)

Group insurance coverage

Various leave programs

Qualifications

• 8+ years of sales & marketing experience with a proven track record.
• Experience selling digital solutions to utilities and industry clients.

Responsibilities

• Formulate and implement sales strategies to capture market share.
• Prepare offers and proposals aligned with financial standards.
• Negotiate contracts to maximize financial performance.

Skills

Sales Strategy Development

Customer Service

Problem-Solving

Leadership

Communication Skills

Education

Bachelor’s degree in Electrical Engineering

Job description

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions globally. Our Service offerings empower customers & partners to manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through operational-life services (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission). Services can be procured stand-alone or as part of an EnCompass partnership agreement, designed to adapt to every O&M strategy. Additionally, our sustainability initiatives focus on the net-zero transition, starting with the Installed Base, under our ‘Sustain & Decarbonize’ category.

How you’ll make an impact:

1. Formulate and implement sales strategies to capture and increase market share and growth, identify potential and new business opportunities across channels and segments, and meet sales targets and KPIs.
2. Prepare offers, quotations, and proposals aligned with company financial and contractual standards for submission to customers, aiming to meet annual sales, order volume, and financial targets.
3. Achieve sales volume and product mix targets by setting appropriate pricing and margins, and maintain financial KPIs such as sales, revenue, and EBITA for management review.
4. Develop contract strategies and project proposals based on policies, customer needs, budgets, and timelines, ensuring compliance with technical standards.
5. Negotiate contract baselines and documents to maximize financial and operational performance, document changes during execution, and monitor contract success and deviations.
6. Ensure timely and accurate execution of commercial aspects, collaborating with technical, financial, legal teams, and clients, providing support and advice on new business opportunities with legal expertise.
7. Uphold Hitachi Energy’s core values of safety and integrity, taking responsibility for actions and caring for colleagues and the business.

Your background:

• Bachelor’s degree in Electrical Engineering or related field.
• Minimum 8 years of relevant sales & marketing experience with a proven track record.
• Experience selling digital solutions to utilities and industry clients.
• Hands-on sales experience with a focus on delivering excellent customer service.
• Strong business acumen, problem-solving skills, and leadership abilities.
• Excellent verbal and written communication & interpersonal skills.

More about us:

We offer comprehensive benefits supporting your financial, physical, mental wellbeing, and personal growth. Depending on your role and experience, benefits include:

• Employer-sponsored medical plans (including dental).
• Employer provident fund (EPF) – both employer and employee contributions.
• Group insurance coverage (Life, Personal Accident, Business Travel).
• Various leave programs (annual, medical, hospitalization, exam leave, etc.).

*Benefits are subject to plan rules. More information available during recruitment.

We provide accommodations for individuals with disabilities requiring assistance accessing our career site. Please submit a request via our website with your contact details and accommodation needs.

About Us

Hitachi brings together innovative minds to drive sustainable solutions and technological advancements for a better future. We seek individuals with a pioneering spirit, creative ideas, and a fearless approach to global challenges. Our team is passionate about technology and making a difference through projects that contribute to sustainability and smart city infrastructure. Join us to explore new horizons in a collaborative, dynamic environment where your ideas matter and growth is supported.

Contact Us

For data privacy or technical support inquiries, please contact us via our website.