Service Sales Manager

Hitachi ABB Power Grids; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

Hitachi ABB Power Grids is seeking an experienced Sales professional in Selangor to lead strategies for market growth and manage client relations. The successful candidate will demonstrate strong leadership and customer service abilities, aiming to drive revenue in the energy sector. With a Bachelor's degree in Electrical Engineering and over 8 years of experience, you will play a key role in achieving sales targets and ensuring compliance with contractual obligations.

Benefits

Employer-sponsored medical plans

Group insurance coverage

Leave programs

Qualifications

• Minimum 8 years of relevant experience in sales & marketing.
• Experience selling digital solutions to utilities and industry customers.
• Proven track record in sales performance.

Responsibilities

• Formulate and implement sales strategies to capture market share.
• Prepare proposals and quotations aligned with financial terms.
• Manage and finalize contract documents to maximize performance.

Skills

Sales strategy formulation

Customer service

Problem-solving

Leadership

Communication skills

Education

Bachelor's degree in Electrical Engineering

Job description

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions globally. Our Service offerings empower customers and partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission). Designed to adapt to every O&M strategy, services can be procured stand-alone or as part of an EnCompass partnership agreement. Additionally, the net-zero transition begins with the Installed Base, and we continue to innovate across our ‘Sustain & Decarbonize’ category, which includes our sustainability-focused offerings.

How you’ll make an impact:

You will formulate and implement sales strategies to capture and increase market share and growth, identify potential and new business opportunities across all channels and industry segments, and achieve sales targets and KPIs. You will identify customer needs, analyze, and prepare calculations. You will prepare offers, quotations, and proposals aligned with company financial and contractual terms for submission to customers to meet and exceed sales, order volume, and financial targets.

You will achieve sales volume and product mix targets for local product groups by setting appropriate prices and margins for individual sales opportunities. You will be responsible for preparing and maintaining financial KPIs forecasts (sales, revenue, EBITA, etc.) for management review monthly. You will develop contract strategies and project proposals based on policies, customer requirements, budgets, and timelines, ensuring they meet technical standards.

You will review, negotiate, and finalize contract documents to ensure compliance and maximize financial and operational performance. You will document any changes during contract execution and monitor contract success or deviations to identify necessary adjustments.

You will ensure the timely and accurate execution of commercial activities, collaborating with technical, financial, legal teams, and clients, providing support and advice on new business opportunities with a strong legal knowledge base.

Living Hitachi Energy’s core values of safety and integrity, you will take responsibility for your actions while caring for colleagues and the business.

You will ensure compliance with all relevant external and internal regulations, procedures, and guidelines.

Your background:

• Bachelor’s degree preferably in Electrical Engineering.
• Minimum 8 years of relevant experience in sales & marketing with a proven track record.
• Experience in selling digital solutions to utilities and industry customers.
• Hands-on sales experience with a focus on delivering excellent customer service.
• Strong business acumen, problem-solving skills, and leadership qualities.
• Excellent communication and interpersonal skills, both verbal and written.

More about us:

We offer comprehensive benefits to support your financial, physical, mental wellbeing, and personal development. Depending on your role and experience, benefits include:

• Employer-sponsored medical plans (including dental).
• Employer and employee provident funds (EPF).
• Group insurance coverage (Life, Personal Accident, Business Travel).
• Leave programs (annual, medical, hospitalization, exam leave, etc.).

*Benefits are subject to plan rules. More information will be provided during recruitment.

Hitachi Energy is a global leader advancing a sustainable energy future. We serve utility, industry, and infrastructure sectors with innovative solutions and digital transformation technologies to accelerate the energy transition towards a carbon-neutral future.

We employ around 45,000 people across 90 countries, promoting diversity and collaboration for great innovation. Join us today and be part of a purpose-driven, inclusive team committed to making a difference.