Service Sales Manager

Hitachi Vantara Corporation; Petaling Jaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Sales Professional, where you'll drive market growth and develop innovative solutions for clients. In this dynamic role, you'll formulate sales strategies, prepare proposals, and collaborate with cross-functional teams to ensure customer satisfaction. With a focus on safety and integrity, you'll contribute to the company's mission of supporting sustainable solutions in the industry. This position offers a rewarding opportunity to thrive in a supportive environment, enhancing your professional development while making a significant impact in the energy sector.

Benefits

Employer-sponsored medical plans

Employer and employee provident funds (EPF)

Group insurance policies

Hospitalization Insurance

Leave programs

Qualifications

• 8+ years of experience in sales & marketing with a proven sales record.
• Experience selling digital solutions to utilities and industry customers.

Responsibilities

• Formulate and implement sales strategies to increase market share.
• Prepare offers and proposals aligned with financial and contractual terms.

Skills

Sales Strategy Formulation

Customer Needs Analysis

Contract Negotiation

Communication Skills

Problem-Solving Skills

Education

Bachelor's Degree in Electrical Engineering

Job description

Description

The Opportunity:

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions globally. Our Service offerings empower customers & partners to manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through operational-life strengthening (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission). Services can be procured stand-alone or as part of an EnCompass partnership, and we continue to innovate in our ‘Sustain & Decarbonize’ category, supporting the net-zero transition.

How you’ll make an impact:

1. You will formulate and implement sales strategies to increase market share and growth, identify potential business opportunities across channels and industry segments, and analyze customer needs and calculations.
2. You will prepare offers, quotations, and proposals aligned with company financial and contractual terms to meet sales targets and KPIs.
3. You will achieve sales volume and product mix targets by setting appropriate pricing and margins, and maintain financial KPIs for management review.
4. You will develop contract strategies and project proposals based on policies, customer requirements, budgets, and timelines, ensuring technical standards are met.
5. You will review, negotiate, and document contract baseline and amendments to maximize financial and operational performance, monitoring deviations and implementing necessary changes.
6. You will ensure the timely execution of commercial activities, collaborating with technical, financial, legal teams, and clients, providing support and advice on new business opportunities with legal knowledge.
7. You will embody Hitachi Energy’s core values of safety and integrity, taking responsibility for your actions and caring for colleagues and the business.

Your background:

1. You hold a bachelor’s degree in Electrical Engineering or related field.
2. You have a minimum of 8 years of relevant experience in sales & marketing, with a proven sales record.
3. You have experience selling digital solutions to utilities and industry customers.
4. You possess hands-on sales experience and excel in delivering excellent customer experiences.
5. You demonstrate business acumen, problem-solving skills, and leadership qualities.
6. You have excellent communication and interpersonal skills, both verbal and written.

More about us:

We offer a comprehensive range of benefits supporting your financial, physical, mental wellbeing, and personal development. We want you to thrive both at work and outside of it, with benefits such as:

• Employer-sponsored medical plans (including dental care)
• Employer and employee provident funds (EPF)
• Group insurance policies (Life, Personal Accident, Business Travel)
• Hospitalization Insurance
• Leave programs (Annual, Medical, Hospitalization, Exam leave, etc.)

*Benefits are subject to plan rules. More information available during recruitment.

Qualified individuals with disabilities may request reasonable accommodations by completing a general inquiry form on our website, including contact info and accommodation details. This is solely for accessibility assistance during the application process.