Service Sales Engineer

Country: Malaysia

Location: Carrier (Malaysia) Sdn Bhd, No 10F-1, 10th Floor, Tower 5 @ PFCC, Jalan Puteri 1/2, Bandar Puteri, 47100 Puchong, Selangor

Role: Service Sales Engineer

Location: Puchong, Selangor

Full/Part-time: Full time

Build a career with confidence

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

As the Service Sales Engineer for Carrier, you are responsible for interacting with customers and field team members to drive Service Agreement opportunities in the Malaysian market. You will successfully match customer pain/requirements to proposed Service Agreements that deliver net benefits to customers, besides creating and delivering powerful presentations and demos that clearly communicate the uniqueness of the value proposition.

Key Responsibilities:

• Identify prospects and establish professional relationships to understand customer needs and suggest products and/or services that meet those needs.
• Participate in business development activities for prospects within defined customer segments to support the business strategy.
• Identify bid opportunities, prepare bid responses, and negotiate with potential customers.
• Develop new customer contact leads for the sales business development team.
• Support the management team representative on prospective target accounts or territories.
• Develop personal long-term customer relationships with prospective accounts to influence opportunities.
• Attend trade shows at times to increase visibility and potentially influence prospects.
• Maintain and develop professional relationships with prospects to understand and meet customer needs within the bounds of contracted scope.
• Responsible for business development activities for prospects to support the business strategy defined by leadership.
• Develop bid opportunities, prepare bid responses, participate in negotiations with potential customers, and maintain customer relationships to win projects.
• Identify potential prospects to discuss their needs and explain how these needs could be met by specific products and services to create a new client base and increase sales.
• Educate prospects and advise on the product line, addressing resistance to develop business.
• Support the management team representative on target accounts or territories, maintaining a personal pipeline and customer log.
• Hunt for opportunities.

Requirements:

We are looking for people who are sales-driven and have a proven track record in aftermarket services. If this is you, get in touch.

As a minimum, you must have:

• A bachelor’s degree in engineering, preferably Mechanical/Electrical or equivalent.
• A minimum of 3 years prior relevant experience in aftermarket services or an advanced degree in a related field with a minimum of 3 years experience.
• Exposure to managing sales pipeline and activities cadence.
• A hunter mindset and hunger to achieve targets.
• Willingness to travel within Klang Valley.

Benefits:

• We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.
• Medical and health insurance benefits.
• Attractive allowances (mobile/transportation/petrol card) where applicable, subject to job profiles.
• Professional development opportunities.
• Great organizational culture.
• Buddy system to assist in on-the-job training.

Our commitment to you:

Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation for the benefit of our customers. We create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

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