Service Sales

TBA Group; Klang Municipal Council; On-site; MYR 36,000 - 60,000; Full time

Job summary

A leading company in material handling solutions seeks a Sales Representative to meet assigned sales targets and develop new markets in Klang. The role involves engaging customers, managing sales strategies, and ensuring compliance with health and safety regulations. Candidates should possess a diploma in engineering, experience in equipment sales, and a customer-oriented approach.

Qualifications

• Diploma/Degree in electrical/mechanical engineering required.
• Experience in industry-related equipment sales or services desired.
• Proficiency in MS Office and CRM tools expected.

Responsibilities

• Develop and implement sales strategies for service contracts.
• Engage in sales activities for inspections and maintenance.
• Maintain accurate records of all pricing and sales activities.

Skills

Technical background

Sales management

Business development

Customer-oriented approach

Effective communication

Education

Diploma/Degree in electrical/mechanical engineering

Tools

MS Office

CRM tools

Job description

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where everyone can be themselves. This is what makes Konecranes a unique place to work.

Job Description

Job Purpose:

Responsible for meeting assigned sales targets for repairs, retrofits, hoists, light lifting equipment (including monorails, jib cranes, air balancers, below-the-hook devices, etc.), spare parts, in-house repairs, general overhauls, and consultation services. Manage sales cases and account actions to support activities generated or identified by inside sales, especially for priority accounts. Refer opportunities for other products to relevant sales resources by creating sales cases.

Main Responsibilities:

• Develop market/business plans and sales strategies for designated markets to ensure attainment of service contract sales goals and profitability.
• Engage in sales activities to sell service contracts, including inspections, maintenance, on-call service, field modernization, lifting equipment, etc.
• Prepare action plans for effective search of sales leads and prospects.
• Initiate and coordinate development of plans to penetrate new markets.
• Develop and implement sales plans, targets, and budgets as needed.
• Maintain accurate records of all pricing, sales, and activity reports.
• Develop new customers and maintain good relationships with existing customers in the area.
• Support sales engineers with sales activities.
• Provide timely feedback and reports to management regarding performance.
• Ensure compliance with health and safety regulations, report hazards, incidents, and participate in safety programs.
• Perform other duties as assigned.

Awareness of ISO 14001 & 45001 standards.

Qualifications

Education:

Diploma/Degree in electrical/mechanical engineering. Valid driver’s license.

Skills & Knowledge:

• Experience or knowledge in industry-related equipment sales or services.
• Basic understanding of the crane industry.
• Experience in sales management and business development.
• Technical background and commercial awareness.
• Ability to work in confined spaces, elevated areas, and at heights.
• Willingness to travel locally or outside the central region.
• Proficiency in MS Office and CRM tools.

Additional Information

Behavioral Competencies:

• High ethical standards.
• Focus on profit and loss.
• Customer-oriented approach.
• Responsibility and performance-driven.
• Effective decision-making.
• Respectful and constructive conflict management.
• Effective communication and feedback.
• Continuous learning and teamwork.

Konecranes moves what matters. We are a global leader in material handling solutions, serving diverse industries across over 50 countries with more than 16,000 professionals. We are committed to fairness, diversity, and a safe, inclusive workplace.