Service Engineer II

Yokogawa; Puchong; On-site; MYR 30,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Service Engineer to join their dynamic team. This role offers the chance to contribute to vital service activities, ensuring compliance with safety standards while working closely with experienced engineers. You'll have the opportunity to mobilize to various customer sites, enhancing your skills in a collaborative environment. The company is committed to a sustainable future and values diversity, offering excellent career growth opportunities and a supportive culture. If you're passionate about technology and making a positive impact, this position is perfect for you.

Qualifications

• Bachelor's degree in Engineering required.
• Experience in service management and technical support preferred.

Responsibilities

• Perform service activities as directed by senior engineers.
• Attend safety trainings and follow HSE requirements.
• Log service cases and submit reports.

Skills

Service Management

Technical Support

Safety Compliance

CRM Software (MS Dynamics)

Education

Bachelor's Degree in Engineering

Tools

MS Dynamics CRM

Job description

Not just a job, but a career

Yokogawa, an award-winning leader in 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a provider of industrial automation, test and measurement, information systems, and industrial services across various industries.

Our mission is to shape a better future for our planet by supporting energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, and more. We are dedicated to the United Nations sustainable development goals by leveraging our ability to measure and connect.

About The Team

Our 18,000 employees operate in over 60 countries, united by the corporate mission to "co-innovate tomorrow." We seek dynamic colleagues who are passionate about technology and care for our planet. In return, we offer excellent career growth opportunities within a truly global culture that values respect, value creation, collaboration, integrity, and gratitude in all we do.

The Engineer will be responsible for performing service jobs and site activities in full compliance with specifications and requirements.

The Service Engineer will collaborate with team members and support the Service Manager, Assistant Service Manager, Lead Service Engineer, Senior Service Engineer, or Service Engineer 2.

Responsibilities include:

1. Perform service activities and assigned jobs as directed by senior/lead engineers or service managers.
2. Attend all safety trainings and briefings provided by customers to ensure safe work at customer sites.
3. Follow all HSE requirements set by the company and customer organizations.
4. Prepare and conduct site work activities according to the YISS site work booklet.
5. Mobilize to customer sites with short or no prior notice when required.
6. Ensure safety of oneself and others during work.
7. Log service cases into MS Dynamics CRM.
8. Submit timesheets and External Work Reports (EWR).
9. Generate procedures, reports, as-built documents, JHA, and workpacks for service jobs.

Yokogawa is an Equal Opportunity Employer committed to fostering a diverse, equitable, and inclusive culture. We actively recruit, develop, and promote individuals from diverse backgrounds, differing in experience, knowledge, thinking styles, perspectives, cultural backgrounds, and socioeconomic statuses. We do not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinions, nationality, ethnicity, disability, family status, or any other characteristic. Yokogawa values diversity and ensures everyone can belong, contribute, succeed, and reach their full potential.

If you are being referred to one of our roles, please inquire about our Employee Referral process through your Yokogawa contact.