Service Engineer

PMI-Technology; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading filtration equipment manufacturer in Selangor is seeking a Service Technician/Engineer to handle machine assembly, customer demos, and technical support. The ideal candidate will have a technical diploma, valid driver’s license, and 2+ years of relevant experience. This role requires strong troubleshooting skills in electrical and hydraulic systems. Join a dynamic team dedicated to improving customer satisfaction through high-quality service.

Qualifications

• Valid Driver’s License required.
• 2+ years of relevant service experience.
• Ability to read electrical schematics and hydraulic system diagrams.
• Willingness to travel.

Responsibilities

• Assemble and set up mechanical machines.
• Provide customer support during field visits.
• Repair faults and service equipment.
• Create preventative maintenance strategies.

Skills

Electrical troubleshooting

Hydraulic system troubleshooting

Strong organizational skills

Teamwork skills

Communication skills

Education

Technical Diploma or equivalent

Bachelor's Degree

Tools

Siemens PLC

Job description

The role of a Service Technician/Engineer is assembly, mechanical machine set up, light wiring, check out, training and customer demos. Requires compliance to company ERP system to assist with production and project work reporting, managing job tasks, and helping the organization keep the customer database in pristine condition. This role is responsible for understanding company and customer technical needs to achieve company and customer end goals. Responsibilities for this position also include establishing and maintaining industry and company technical knowledge and working with Project Managers and cross-functional teams to solve an organization's technical challenges. Will be an expert in industry, filtration machines, and technical skillsets.

Job Duties & Responsibilities

Complies with machine scope of work

Communicates with the Production and Service teams

Works with internal departments as needed

Maintains technical and operational documentation

Studies and standardizes procedures to improve efficiency of Technical Services team

Provides service and customer support during field visits

Follows all company’s filed procedures and protocols

Cooperates and shares information across the organization

Builds positive relationships with customers

Works with a team to troubleshoot problems

Repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals.

Writing reports and presenting findings to superiors on regular basis.

Job Requirements

Valid Driver’s License required

Diploma or equivalent required, Technical Diploma preferred, Bachelor's Degree a plus

2+ years of relevant service experience.

Ability to read electrical schematics, hydraulic system diagram and P&ID diagram.

Ability to troubleshoot electrical wiring and hydraulic system.

Ability troubleshooting PLC program a plus (Siemens PLC).

Strong organizational and teamwork skills

Willingness to travel

Ability to remain professional under pressure

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following types of qualifications do you have? Which of the following statements best describes your right to work in Malaysia? Are you willing to travel for this role when required? What's your expected monthly basic salary? How many years' experience do you have as a Services Engineer? Which of the following languages are you fluent in? Are you willing to undergo a pre-employment background check? Do you possess or have access to your own transportation?

Machinery & Automation 101-1,000 employees

PMI was established in Malaysia in 1986, and began business operations providing sales, marketing and after-sales technical support for a German company engaged in the manufacturing and distribution of filter presses. PMI later expanded its services to an increasing number of enterprises in the region for palm oil processing as well as in other applications such as environmental and food processing.

In the past few decades, the experience and expertise of PMI’s management, engineers and skilled staff has grown the company’s business by leaps and bounds. Since 2010, all filter presses are designed, manufactured and marketed under the PMI brand.

The company has the capability of catering to many industries other than palm oil. Through the successful transfer of technology and compliance with stringent European standards, PMI has effectively established itself as a credible and reputable player in the solid liquid filtration business, specializing in three particular areas: Filtration Technology, Mixing Technology and Steel Works.

Today, PMI is proudly one of the leading manufacturers of filtration equipment in the world, supplying its global clientele with top-quality innovative products and services. Together with its customers, PMI has successfully developed and provided numerous efficient solutions to enhance their business operations, and provide effective solutions to increase productivity and efficiency.

We have expanded our operations to the European Continent, and also to Singapore which is our latest addition.

With decades of sound experience behind us, we are well able to provide our clients with the best possible solutions in dealing with a wide range of filtration problems as well as tailoring specific solutions to suit different applications.

PMI was established in Malaysia in 1986, and began business operations providing sales, marketing and after-sales technical support for a German company engaged in the manufacturing and distribution of filter presses. PMI later expanded its services to an increasing number of enterprises in the region for palm oil processing as well as in other applications such as environmental and food processing.

In the past few decades, the experience and expertise of PMI’s management, engineers and skilled staff has grown the company’s business by leaps and bounds. Since 2010, all filter presses are designed, manufactured and marketed under the PMI brand.

The company has the capability of catering to many industries other than palm oil. Through the successful transfer of technology and compliance with stringent European standards, PMI has effectively established itself as a credible and reputable player in the solid liquid filtration business, specializing in three particular areas: Filtration Technology, Mixing Technology and Steel Works.

Today, PMI is proudly one of the leading manufacturers of filtration equipment in the world, supplying its global clientele with top-quality innovative products and services. Together with its customers, PMI has successfully developed and provided numerous efficient solutions to enhance their business operations, and provide effective solutions to increase productivity and efficiency.

We have expanded our operations to the European Continent, and also to Singapore which is our latest addition.

With decades of sound experience behind us, we are well able to provide our clients with the best possible solutions in dealing with a wide range of filtration problems as well as tailoring specific solutions to suit different applications.