Service Engineer

NES Fircroft; Nilai; On-site; MYR 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Technical Service Engineer to deliver innovative solutions and product support. In this dynamic role, you will collaborate with internal teams and customers, ensuring the highest standards of safety and efficiency in product applications. Your expertise will drive product testing and training initiatives, while your proactive approach will help resolve customer issues effectively. This position offers the opportunity to work independently and as part of a team, with a significant travel component to engage directly with clients. If you're ready to make an impact in a collaborative environment, this role is for you.

Qualifications

• 1-2 years of working experience in a technical role.
• Strong communication and team collaboration skills.

Responsibilities

• Develop and support product applications using new technologies.
• Conduct product testing and ensure compliance with application requirements.

Skills

Interpersonal Skills

Communication Skills

Microsoft Office

Problem-solving

Education

Diploma in Engineering

Bachelor's Degree in Engineering

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Our chemical MNC client is looking for a Technical Service Engineer to provide technical solutions and product-related support to internal teams and customers. Ensure the cleanliness, safety, and proper handling of equipment in the Technical Service Laboratory.

Responsibilities

• Develop and support product applications in defined market segments using existing and new technologies.
• Create and implement secure, efficient, and customer-friendly application guidelines.
• Conduct product testing and evaluation both in-house and at customer sites.
• Ensure products and systems meet application requirements and remain fit for use.
• Prepare technical documentation in accordance with corporate standards.
• Provide product training and application guidance to the sales team.
• Train and support customers on product usage and application.
• Lead and perform field testing in line with corporate technical guidelines.
• Handle customer complaints and provide effective technical solutions.
• Collaborate with regional/ corporate teams to obtain technical support and guidance.

Skills and Requirements

• Diploma/Bachelors Degree in any related Engineering field.
• 1-2 years of working experience
• Strong interpersonal and communication skills; a good team player.
• Proactive, result-oriented, and able to work independently.
• Willing to travel (70%)
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Fluent in English and Bahasa Malaysia; proficiency in Mandarin or other dialects is an added advantage.

**OPEN TO ONLY MALAYSIAN CITIZENS**

**ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED**