Service Engineer

TBA Group; Klang Municipal Council; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading company in material handling solutions is seeking a technical support professional to provide customer assistance and oversee preventive maintenance. The role includes managing documentation, training staff, and ensuring safe working conditions. The position involves travel within Malaysia and internationally, offering an opportunity to work with new technologies and diverse teams.

Qualifications

• Awareness of ISO 14001 & 45001 standards is required.
• Experience in technical support and maintenance is crucial.

Responsibilities

• Provide technical support to customers.
• Oversee and supervise preventive maintenance.
• Investigate and analyze problems.
• Coordinate with Project Managers and Engineers.

Skills

Technical support

Problem analysis

Communication

ISO 14001 awareness

ISO 45001 awareness

Job description

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a workplace where everyone can be themselves. This makes Konecranes a unique place to work.

Job Description

• Provide technical support to customers
• Manage all necessary documentation
• Oversee and supervise preventive maintenance
• Report and document warranty issues and faults on cranes
• Investigate and analyze problems
• Coordinate with Project Managers and Engineers
• Ensure projects are delivered within the specified timeframe
• Perform hands-on work when required
• Maintain safe working conditions
• Train operational and maintenance staff as needed
• Travel within Malaysia and abroad for projects and training
• Handle parts deliveries to work sites as needed
• Stay updated with new technology through proactive reading and expert contact
• Maintain active communication with customers through meetings and updates
• Perform any other duties as assigned by supervisor

Awareness of ISO 14001 & 45001 standards is required.

Additional Information

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We set industry benchmarks through continuous improvements and breakthroughs, always seeking safer, more productive, and sustainable methods. With over 16,000 professionals in more than 50 countries, we are trusted to lift, handle, and move what the world needs.

Konecranes is committed to fair treatment of all employees and applicants, ensuring an environment free from discrimination.