Service Desk

Accenture Malaysia

Subang Jaya

On-site

MYR 30,000 - 48,000

Full time

2 days ago

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Job summary

Accenture Malaysia's Service Desk team is seeking a capable professional to provide end-user support. You will troubleshoot hardware, software, and IT-related issues to ensure a smooth technology experience for employees and stakeholders.

This role offers exposure to diverse technologies, collaboration with cross-functional support teams, and opportunities to contribute to service-delivery improvements that drive uptime and user satisfaction.

Responsibilities

Troubleshoot hardware issues and IT-related incidents.
Troubleshoot software issues and IT-related incidents.
Collaborate with cross-functional support teams to resolve requests.

Job description

About the Role

Join Accenture's Service Desk team and play a key role in delivering high-quality end-user support services. You will be responsible for troubleshooting hardware, software, and IT-related issues while ensuring a seamless technology experience for employees and stakeholders.This role offers opportunities to work with diverse technologies, collaborate with cross-functional support teams, and contribute to continuous improvement initiatives that enhance IT service delivery and use...

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