Service Delivery Coordinator - Drilling Services

Baker Hughes; Kampung Malaysia Tambahan; On-site; MYR 120,000 - 180,000; Full time

Job summary

Baker Hughes in Malaysia is seeking a Service Delivery Coordinator – Drilling Services to coordinate required job activities across organizational boundaries and serve as the primary client contact from preparation to close-out.

The ideal candidate holds a Bachelor's degree and has at least 5 years of experience in Drilling Services and Well Construction, with knowledge of Drilling and Logging technologies, strong oral and written communication, and proven leadership and collaboration skills.

Qualifications

• Have at least a Bachelor's level from an accredited college or equivalent.
• Have a relevant minimum 5 years experience in Drilling Services and Well Construction.
• Have good knowledge of Drilling and Logging technologies.
• Be able to demonstrate good oral and written communication skills.
• Be a collaborator with business partners, exhibiting sound interpersonal and leadership skills.
• Have effective problem identification and solution skills.
• Able to manage multiple projects simultaneously.

Responsibilities

• Protecting the health and safety of our personnel and the environment
• Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars
• Ensuring the assigned contracts/quotes are fully understood and capitalized upon
• Coordinating and monitoring all job activities as outlined across organizational boundaries
• Acting as primary contact for client for job preparation, execution and close out. Managing the relationship to ensure business success
• Being familiar with the assigned client’s process for Management of Change.
• Escalating of issues that can impact service delivery promptly
• Ensuring invoices are in line with contract/quote, with no revenue leakage and timely collection of cash

Skills

Communication skills

Leadership

Interpersonal skills

Problem solving

Time management

Education

Bachelor's degree

Job description

Do you enjoy being part of team that provides best in class services for our customers?

Are you able to work with teams to ensure on-time delivery?

Join our innovating Drilling Services team

We are the leader in oil & gas industry. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value.

Partner with the best

The Service Delivery Coordinator - Drilling Services will coordinate the required job activities across organizational boundaries.

As a Service Delivery Coordinator - Drilling Services you will be responsible for:

• Protecting the health and safety of our personnel and the environment
• Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars
• Ensuring the assigned contracts/quotes are fully understood and capitalized upon
• Coordinating and monitoring all job activities as outlined across organizational boundaries
• Acting as primary contact for client for job preparation, execution and close out. Managing the relationship to ensure business success
• Being familiar with the assigned client’s process for Management of Change.
• Escalating of issues that can impact service delivery promptly
• Ensuring invoices are in line with contract/quote, with no revenue leakage and timely collection of cash

Fuel your passion

To be successful in this role you will:

• Have at least a Bachelor's level from an accredited college or equivalent
• Have a relevant minimum 5 years experience in Drilling Services and Well Construction
• Have good knowledge of Drilling and Logging technologies.
• Be able to demonstrate good oral and written communication skills
• Be a collaborator with business partners, exhibiting sound interpersonal and leadership skills
• Have effective problem identification and solution skills
• Able to manage multiple projects simultaneously

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• This role is a Full Time Regular, live in country

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Services Senior Specialist - Service Delivery Coordination

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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