Service Crew (Waiter/Waitress) - Chinese Speaking: Hyatt Centric Kota Kinabalu (Local candidate[...]

Hyatt Centric; Kota Kinabalu; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hotel in Malaysia is seeking a Service Crew/Waiter/Waitress to provide exceptional service to guests. The role involves serving Food & Beverage and ensuring a professional and courteous experience. Candidates should have a relevant qualification and at least 1 year of experience in hotel operations. Fluency in Chinese (Mandarin) is required.

Qualifications

• Ideally you have a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 1 year work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• Provide an excellent and consistent level of service to customers.
• Serve Food & Beverage to guests, ensuring courteous and professional service.

Skills

Customer service

Fluency in Chinese (Mandarin)

Communications

Interpersonal skills

Education

Degree or diploma in Hospitality or Tourism management

Job description

Overview

Organization - Hyatt Centric Kota Kinabalu

You will be responsible to provide an excellent and consistent level of service to your customers. The Service Crew/Waiter/Waitress - Chinese Speaking are responsible for serving Food & Beverage to guests in the assigned Place of Work, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.

Responsibilities

• Provide an excellent and consistent level of service to customers.
• Serve Food & Beverage to guests in the assigned Place of Work, ensuring courteous, professional, efficient, and flexible service to maximize guest satisfaction.

Qualifications

• Responsible to host and serve all guests, ensuring they have an exceptional drinking and dining experience; creating lasting memories and building relationships.
• You will bring our restaurant concepts to life by using your personal flair and style when interacting with our guests.
• Ideally you have a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 1 year work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.
• Fluency in Chinese (Mandarin) is required.