Service Crew U TEA ITCC Mall

U Tea Resources Sdn Bhd; West Coast Division; On-site; MYR 28,000 - 39,000; Full time

Job summary

U Tea Resources Sdn Bhd in Malaysia is seeking a Service Crew to handle cashier duties, prepare beverages to order, and ensure high standards of cleanliness and product quality. You will greet customers, take orders, and serve promptly while promoting add-ons.

Candidates should have good communication and customer service skills, be able to work shifts including weekends and public holidays, and be willing to learn through provided training to support smooth daily operations.

Qualifications

• Malaysian citizen with a valid MyKad.
• Able to work shifts, weekends, and public holidays.
• Willing to learn and undergo training provided.
• Good communication and customer service skills.
• Positive attitude and ability to work in a team environment.

Responsibilities

• Handle cashier duties and process customer payments accurately.
• Prepare beverages according to customers’ orders and company standards.
• Maintain outlet cleanliness, hygiene, and product quality at all times.
• Greet customers warmly and attend to their requests.
• Take orders and serve orders promptly.
• Recommend add-on items and promote other products to customers.
• Ensure smooth day-to-day outlet operations.

Skills

Communication

Customer service

Teamwork

Job description

Service Crew's Responsibilities/Requirements:

Malaysian citizens with a valid MyKad.

Handle cashier duties and process customer payments accurately.

Prepare beverages according to customers’ orders and company standards.

Maintain outlet cleanliness, hygiene, and product quality at all times.

Greet customers warmly, attend to their requests, take orders, and serve orders promptly.

Recommend add-on items and promote other products to customers.

Ensure smooth day-to-day outlet operations.

Able to work shifts, weekends, and public holidays.

Willing to learn and undergo training provided.

Good communication and customer service skills.

Positive attitude and ability to work in a team environment.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Service Crew?
• Do you have customer service experience?