Service Crew ( Pavilion Kuala Lumpur )

Berjaya Starbucks Coffee Company Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading coffee company in Kuala Lumpur is seeking enthusiastic individuals for customer service roles. Candidates should have excellent customer service skills and be bilingual in English and Malay. You will welcome guests, ensure a pleasant dining experience, and maintain hygiene standards. The company offers employee meals, paid leaves, and advancement opportunities. Join us to start your career today!

Benefits

Employee meals & Beverage

Paid leaves, Medical & Insurance

Learning & Career Advancement

Employee Discount

Uniform provided

Qualifications

• Excellent command of spoken English and Malay.
• Pleasant, friendly, cheerful demeanor.
• Able to work under pressure and in a high-volume environment.
• No experience/ At least 1 year experience in customer service or F&B.

Responsibilities

• Welcome guests in a warm and friendly manner.
• Provide excellent customer service ensuring a pleasant dining experience.
• Upsell promotional items.
• Maintain cleanliness and food hygiene standards.
• Execute other duties as assigned.

Skills

Excellent Customer Service

Command of spoken English and Malay

Ability to work under pressure

Job description

Job Responsibilities

• Welcome guests in a warm and friendly manner.
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• Ensure that food hygiene and safety standards are maintained and comply.
• Maintain day to day outlet cleanliness.
• Execute any other duties as assigned.

Job Requirements

• Excellent Customer Service
• Good command of spoken English and Malay (additional to have
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment
• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B

Benefits

• Employee meals & Beverage
• Paid leaves, Medical & Insurance
• Learning & Career Advancement
• Employee Discount
• Uniform provided