Service Crew - Berjaya Times Square

Paris Baguette Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A popular food and beverage outlet in Kuala Lumpur is seeking a Service Crew / Senior Service Crew member. The role involves taking customers’ orders, answering their questions, and making recommendations about food and beverages. Candidates should possess excellent customer service skills and at least 1 year of relevant experience. The job offers a friendly work environment and various benefits such as annual leave and medical insurance.

Benefits

Annual Leave

Medical and Hospitalisation Leave

EPF / SOCSO / PCB

Medical Insurance

Overtime Pay

Qualifications

• Pleasant, friendly, cheerful personality.
• Ability to work under pressure and in a high-volume environment.
• 1 year of experience in customer service or relevant F&B experience.

Responsibilities

• Take customers' orders and answer questions.
• Make recommendations on menu items.
• Ensure hygiene and safety standards are maintained.
• Maintain cleanliness of the outlet.

Skills

Excellent Customer Service

Good command of spoken English

Job description

Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment

No experience/ At least 1 year of experience working in customer service or relevant experience in F&B

Requirement

• Excellent Customer Service
• Good command of spoken English
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment
• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B

Responsibility

Job Summary The Service Crew / Senior Service Crew is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties.

Roles & Responsibilities

• Welcome guests in a warm and friendly manner.
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• Ensure that food hygiene and safety standards are maintained and comply.
• Maintain day to day outlet cleanliness.
• Execute any other duties as assigned.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Overtime Pay