Service Crew

Nice Momentum; Pahang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A gaming service provider in Malaysia is seeking candidates for Junior, Senior, and Supervisor positions. Responsibilities include ensuring an exceptional gaming experience, promoting gaming to clients, and maintaining a clean environment. Applicants should have an SPM certificate, be passionate about gaming, and possess strong communication skills in English and Mandarin. Flexibility to work shifts, including weekends, is required.

Qualifications

• Actively play PC, console, and racing games.
• Fresh graduates are welcome to apply.
• Prior experience in customer service is advantageous.

Responsibilities

• Ensure customers have an exceptional gaming experience.
• Promote the gaming experience to potential clients.
• Maintain a clean and pleasant environment for customers.

Skills

Conversational skills in English / Mandarin

Interest in latest game releases

Flexibility to work shifts

Education

SPM certificate

Job description

Overview

• Ensuring customers have an exceptional gaming experience
• Understanding customers' preferences and recommending suitable games
• Promoting the gaming experience to potential clients
• Ensuring gaming devices are ready for customer use
• Maintaining a clean and pleasant environment for customers to enjoy their games

Requirements

• Openings for Junior, Senior, and Supervisor positions
• At least achieve SPM certificate
• Actively play PC, console, and racing games, with a strong interest in the latest game releases
• Strong conversational skills in English / Mandarin to effectively communicate with Mandarin-speaking clients
• Fresh Graduate are welcome to apply
• Flexibility to work shifts, required to work on weekends and public holidays
• Prior experience in customer service or as a service crew is advantageous
• The ability to work independently, demonstrating confidence, maturity

Application questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Service Crew?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?