Service/Branch Manager (F&B industry)

Talent Recruit; Johor Bahru; On-site; MYR 50,000 - 80,000; Full time

Job summary

A leading company in the F&B industry is looking for a Branch Manager in Johor Bahru. The ideal candidate will oversee restaurant operations, manage staff, ensure safety standards, and develop strategies to improve profitability. Candidates should have strong leadership skills and at least 5 years of managerial experience.

Qualifications

• Minimum diploma or bachelor's degree in relevant fields.
• At least 5 years experience as assistant/restaurant manager.
• Experience managing a restaurant with at least 60 seats.

Responsibilities

• Recruiting, training staff and ensuring compliance with health and safety regulations.
• Managing daily operations and optimizing profitability.
• Liaising with customers and maintaining food quality standards.

Skills

Leadership

Communication

Interpersonal skills

Financial management

Organizational abilities

Multitasking

Data analysis

Education

Diploma/Bachelor's degree in Business Administration

Management

Job description

About the job Service/Branch Manager (F&B industry)

Company Background:

We are representing one of a well known Pastry Cafe and as they are expanding, they are looking for Branch Managerto be based in JB.

Job Description:

• Recruiting, interviewing and training staff to follow restaurant procedures
• Greeting and advising customers
• Maintaining safety and food quality standards
• Ensuring compliance with licensing, hygiene and health and safety legislation
• Promoting and marketing the business.
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
• Preparing and presenting staffing/sales reports.
• Keeping statistical and financial records.
• Assessing and improving profitability
• Making improvements to the running of the business and developing the restaurant
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance

Job Requirements:

• Minimum possess adiploma/bachelors degree in Business Administration, Management, or any related field.
• Must have at least 5 years experience as assistant manager or restaurant manager.
• Strong leadership, communication, and interpersonal skills.
• Must have experience running at least a 60-seat restaurant.
• Excellent organizational and multitasking abilities.
• Proficient in financial management and budgeting.
• Ability to analyze data and make informed decisions.
• Knowledge of industry and market trends.
• Willing to work on weekend and rotation shift

If interested please submit your updated resume to balqis@ talentrecruit.com.my