Service Advisor: Elevate Customer Experience

DC Inspiring Sdn Bhd; Kuantan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading provider in customer service solutions is looking for a motivated Service Advisor in Kuantan, Pahang. This full-time role involves responding to customer inquiries, providing product information, and maintaining professionalism. Ideal candidates will have prior experience in customer service, excellent communication skills in both Bahasa Malaysia and English, and a commitment to exceptional service. Join this dynamic team to contribute to their mission of empowering clients and communities.

Qualifications

• Proven experience in customer service or call centre roles.
• Strong communication and interpersonal skills.
• Ability to address inquiries and concerns efficiently.

Responsibilities

• Respond to customer inquiries and concerns promptly.
• Provide accurate information on products and services.
• Log and track customer interactions for follow-up.

Skills

Customer service experience

Excellent communication skills

Problem-solving skills

Teamwork

Critical thinking

Fluent in Bahasa Malaysia and English

Job description

A leading provider in customer service solutions is looking for a motivated Service Advisor in Kuantan, Pahang. This full-time role involves responding to customer inquiries, providing product information, and maintaining professionalism. Ideal candidates will have prior experience in customer service, excellent communication skills in both Bahasa Malaysia and English, and a commitment to exceptional service. Join this dynamic team to contribute to their mission of empowering clients and communities.