Senior Workplace Operations Manager

Bybit; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Benefits offered by this job

Study Growth Fund

Internal Events

Global Collaboration

Career Advancement

Internal Mobility

Job summary

Bybit is seeking a Head of Global Workplace Operations to lead and harmonize our rented offices and co-working locations across APAC and EMEA. You will own the global workplace strategy, set standards, and drive cost discipline while ensuring safe, welcoming, and productive environments for a diverse workforce.

Responsibilities include opening and fitting out new sites, negotiating leases, managing vendors, and developing local teams.

Qualifications

• 10+ years in workplace, facilities, or real estate operations.
• 5+ years leading teams across multiple countries.
• Proven delivery of office openings, moves, or fit-out projects.
• Strong knowledge of workplace health and safety and local regulations.
• Experience managing vendors, contracts, and budgets.
• Excellent organization and communication skills.

Responsibilities

• Own the global workplace strategy and space plan across rented offices and co-working locations.
• Lead office openings, moves, expansions, and fit-outs, on time and on budget.
• Support lease negotiations and renewals with Finance and Legal.
• Use occupancy data and employee feedback to plan space and design better offices.
• Oversee day-to-day workplace operations through local team leaders.
• Set and enforce consistent workplace standards across all sites.
• Provide spaces that meet diverse needs, such as prayer, wellness, and parent rooms.
• Enable local team leaders to support internal events and visits at each location.
• Own workplace health and safety, including local regulatory compliance at each site.
• Partner with Security and IT on physical security, access control, and visitor management.
• Lead business continuity and emergency response plans for every office.
• Manage facilities vendors and service contracts, with clear service levels.
• Own the workplace budget and drive cost discipline.
• Track and report on cost, service quality, and employee satisfaction with the workplace.

Skills

Workplace operations

Facilities management

Real estate operations

Leading teams

Vendor management

Budget management

Regulatory compliance

Communication skills

Job description

Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.

Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.

Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.

About this role

Bybit is one of the world's largest cryptocurrency exchanges, with teams across many countries working around the clock. Our global workplace footprint includes rented offices with local administrative support, rented offices without local administrative support, and co-working locations.

The Head of Global Workplace Operations manages and develops local team leaders across this footprint. You will ensure every location is safe, well run, cost-effective, and a place people want to come to work, maintaining consistent standards while adapting delivery to local needs and the level of on-site support available.

Mission: Give every Bybit employee a safe, productive, and welcoming workplace, run efficiently across every rented office and co-working location.

• Rented offices with local administrative support: Dubai, Abu Dhabi, Malaysia, Indonesia, Georgia, Austria, and others offices across APAC and EMEA.
• Rented offices without local administrative support: Turkey, Brazil, Lithuania, and the Netherlands.
• Co-working locations: Kazakhstan, Paris, Bahrain, Bangalore, and other cities across APAC and EMEA.

Key responsibilities

Office strategy and real estate

• Own the global workplace strategy and space plan across rented offices and co-working locations, in partnership with Finance and business leaders.
• Lead office openings, moves, expansions, and fit-outs, on time and on budget.
• Support lease negotiations and renewals with Finance and Legal.
• Use occupancy data and employee feedback to plan space and design better offices.

Facilities and site operations

• Oversee day-to-day workplace operations through local team leaders: facilities, maintenance, front desk, mail, supplies, and amenities, as applicable to each location and operating model.
• Set and enforce consistent workplace standards across all sites, with clear accountability for local team leaders and service arrangements tailored to each location.
• Provide spaces that meet diverse needs, such as prayer, wellness, and parent rooms.
• Enable local team leaders to support internal events and visits at each location, in partnership with the Internal Events team.

Health, safety, and security

• Own workplace health and safety, including local regulatory compliance at each site.
• Partner with Security and IT on physical security, access control, and visitor management.
• Lead business continuity and emergency response plans for every office.

Vendors, budget, and team

• Manage facilities vendors and service contracts, with clear service levels.
• Own the workplace budget and drive cost discipline.
• Manage, coach, and develop local team leaders across regions, setting clear objectives, decision rights, and performance expectations. Coordinate local administrators and facilities staff where available, and central support functions, vendors, or co-working providers where on-site support is limited.
• Track and report on cost, service quality, and employee satisfaction with the workplace.

What success looks like in the first 12 months

• Standards: Consistent workplace standards defined and in place across the full rented-office and co-working footprint
• Space plan: Multi-year office space plan and budget agreed with Finance
• Safety: Health, safety, and business continuity plans reviewed and tested at every site
• Vendors: Facilities contracts reviewed, with service levels and cost savings where possible
• Experience: Workplace satisfaction measured and improving
• Team: Clear local team-leader accountability across all locations, with reporting lines, performance objectives, and support arrangements appropriate to each operating model

What you bring

Requirements

• 10+ years in workplace, facilities, or real estate operations, with 5+ years leading teams.
• Experience managing local team leaders across multiple countries and workplace operating models, including rented offices and co-working locations.
• Proven delivery of office openings, moves, or fit-out projects.
• Strong knowledge of workplace health and safety and local regulations.
• Track record of managing vendors, contracts, and budgets.
• Excellent organization and communication skills.

Preferred

• Experience in fintech, crypto, financial services, or another regulated industry.
• Experience with workplace tools (e.g., space planning, visitor management, or service request systems).
• Facilities or safety certification (e.g., IFMA, NEBOSH).
• Arabic or Mandarin is a plus.

How you lead

• Operator. You run sites well, anticipate problems, and fix them fast.
• Service mindset. You design the workplace around the people who use it.
• Cost-conscious. You spend wisely and get value from every vendor.
• Safety-first. You never compromise on the safety of our people.
• Global mindset. You respect local cultures while keeping standards consistent.
• Hands‑on leader. You stay connected to local team leaders, are visible across the global workplace footprint, and lead your team by example.

Why Join Us

At Bybit, we are committed to fostering a supportive and enriching work environment.

Our benefits include:

- Study Growth Fund: We support your professional development and continuous learning.

- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.

- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.

- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.

- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.