Senior UX Designer

ManpowerGroup Malaysia; Malaysia; On-site; MYR 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a Senior UX Designer to create innovative, user-centered product experiences. This role involves conducting user research, designing UX flows, and leading usability testing to ensure optimal user experiences across various platforms. The ideal candidate will have a strong portfolio showcasing successful end-to-end product designs and the ability to advocate for user experience while collaborating with cross-functional teams. Join a dynamic team where your creativity and analytical skills will drive impactful design solutions in a fast-paced environment.

Qualifications

• 3+ years of experience in user experience design and 5+ years in UI development.
• Strong portfolio showcasing end-to-end product design.

Responsibilities

• Design user-centric product experiences and conduct UX research.
• Lead usability testing and present design decisions to stakeholders.

Skills

User Experience Design

User Research

Prototyping

Problem-Solving

Communication Skills

Team Management

Analytical Skills

Education

Bachelor’s Degree in Digital Design

Accreditation in UX Research or Design Thinking

Tools

Figma

Adobe Cloud

Job description

Senior UX Designer

Salary: RM15,000

Primary Objectives

• Conduct user research and interviews to gather customers' pain points, evaluate the findings and produce customer-centric solutions.
• Work closely with squad members to develop personas by understanding business objectives and analyzing the existing data.
• Architect UX flows, develop prototypes and supportive documents to effectively communicate design approach.
• Conduct usability testing to validate the prototypes.
• Analyze and prepare reports based on the findings and propose recommendations.
• Lead and guide the UI team in bringing UX from all touchpoints to reality.

Key Responsibilities

• Design innovative and user-centric product experiences by aligning with business objectives. Unify the experience across all products and platforms.
• Conduct interviews and UX research to identify pain points and opportunity gaps.
• Analyze the data and co-create personas together with squad members.
• Influence project feature prioritization based on the research insights and business value.
• Facilitate workshops to discover, ideate, and prototype the user journey.
• Design UX flows and prototypes. Be adventurous to challenge traditional processes, proposing the ideal and optimized user experience.
• Conduct usability testing on prototypes, identify flaws in the design and modify accordingly. Iterate until the solution is ready to be released in the market.
• Present design decisions to stakeholders, articulating rationales persuasively to obtain approval.
• Keep up to date with UX trends, proactively sharing knowledge with the team.
• Work collaboratively with UI Designers and developers to align overall user experience.
• Able to juggle multiple projects concurrently.

Requirements

• Bachelor’s Degree or above in digital design, Human Factors Interaction, or equivalent.
• Any related accreditation in UX research, Design Thinking, or Agile is advantageous but not compulsory.
• Minimum 3 years of working experience in user experience design.
• Minimum 5 years of working experience in UI development for web and mobile platforms.
• Have a solid portfolio, with a proven and successful record of delivering end-to-end product design.
• Ability to advocate for ideal user experience and communicate its impact.
• Strong problem-solving and analytical skills.
• Self-motivated, dedicated, organized, and result-oriented, with an eye for detail.
• Excellent communication skills in both written and oral. Ability to resolve conflicting requests and directions with constructive recommendations/solutions, weighing pros and cons in view of business goals and research findings.
• Team management skills.
• Investigative, data-driven, always striving to think outside the box to approach challenges while balancing business needs.
• Strong interpersonal and people skills to enable data gathering through UX research and also to collaborate in cross-functional settings.
• Well-versed in UX research and possess practical experience.
• Ability to facilitate workshops and manage group dynamics.
• Proven experience in UI/UX development for multi-platform.
• Fluent in a broad range of design and prototyping tools such as Figma, Adobe Cloud, etc.
• Working experience in financial services, online payments, or e-commerce is a plus.