Senior Team Lead, Compliance Operations & KYC/AML

Sunrate; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Sunrate is seeking a Team Lead, Compliance Operations to oversee day-to-day KYC/AML and sanctions screening activities. The role blends senior case handling with team coordination and analyst support, ensuring quality and timely delivery of compliance operations across shifts.

The successful candidate will guide analysts, manage escalations, and uphold internal policies while supporting onboarding and process improvements within Sunrate's global compliance framework.

Qualifications

• Experience in KYC/AML/CDD/EDD and sanctions screening.
• Hands-on experience in compliance operations and case reviews.
• Ability to coach and guide junior team members.
• Strong attention to detail and ability to handle high-volume workloads.

Responsibilities

• Coordinate day-to-day compliance operations during assigned shift, managing workloads and queues.
• Perform senior-level reviews and handle complex or escalated compliance cases.
• Support customer due diligence, enhanced due diligence, sanctions screening, and ongoing monitoring.
• Provide hands-on guidance to analysts on case handling and procedures.
• Review work for quality and provide constructive feedback.
• Act as first escalation point for operational questions and routine case issues.
• Assist with onboarding and development of new and junior analysts.
• Support handover between shifts and teams and contribute to reporting.

Skills

KYC

AML

CDD

EDD

Sanctions screening

Compliance ops

Coaching

Quality review

English proficiency

Job description

Sunrate is seeking a Team Lead, Compliance Operations to oversee day-to-day KYC/AML and sanctions screening activities. The role blends senior case handling with team coordination and analyst support, ensuring quality and timely delivery of compliance operations across shifts.

The successful candidate will guide analysts, manage escalations, and uphold internal policies while supporting onboarding and process improvements within Sunrate's global compliance framework.