Senior System Analyst

Luxoft; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player in the banking sector is seeking experienced Consultants to join their newly established technology center in Kuala Lumpur. This role offers the opportunity to manage the entire software development lifecycle for innovative financial technology solutions. You'll collaborate closely with cross-functional teams to ensure quality delivery while leveraging your expertise in Java, MicroServices, and Agile practices. If you are passionate about technology and eager to contribute to the transformation of banking services, this is the perfect opportunity for you to make a significant impact.

Qualifications

• 5+ years in software development, especially in digital banking.
• Strong knowledge in retail banking and payment systems.

Responsibilities

• Manage end-to-end software development for Customer Management and Compliance.
• Analyze user requirements and create design documents.

Skills

Java

MicroServices

Kafka

OO Analysis and Design

End-to-end solution design

React

Spring Boot

Agile practices

Analytical skills

Communication skills

Tools

Adobe Experience Manager

TeamSite

Job description

Project Description

Our Client, a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe, and North America, is looking for Consultants to be part of the project.

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance, and planning support and services. They work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising, and standardising technology systems as well as banking operations in Malaysia and overseas branches.

The client has more than 80 years of history in the banking industry and is expanding its footprint in Malaysia. The selected resource will be working in a newly setup technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.

Responsibilities

You will be responsible for managing the end-to-end software development and support for Customer Management and Compliance (which could be projects, quarterly change requests, L3 production fixes). This includes analysis and design to development, implementation, testing, and support.

As the production support team lead, you will also be responsible for quality assurance of the team delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the Customer Management and Compliance leads to plan and manage transitioned deliverables.

Other responsibilities include:

1. Analyze user requirements and convert requirements to design documents
2. Evaluate and analyze existing interactions and processes to identify potential downstream impacts
3. Create technical documents for the end-to-end solution design with accurate details and clear indications of system dependencies
4. Work closely with Solution Architects and developers and drive application design sessions
5. Communicate complex technical issues to business users in a language they understand
6. Participate in Sprint Planning activities and conduct Defect Triage
7. Test, maintain, and recommend software improvements to ensure strong functionality and optimization
8. Work with developers to conduct root cause analysis of issues, review new and existing code and/or perform unit testing
9. Execute continuous service improvement and process improvement plans
10. Ensure complete documentation with full traceability and change management

Skills

Must have

1. At least 5 years' experience in software development, preferably in digital banking
2. Should have a minimum of 5 years of technology experience with at least 3 years in Java, MicroServices, Kafka, OO Analysis and Design
3. Minimum 1 year of experience in driving technical/systems requirements lifecycle, from abstract product vision to detailed system requirements
4. Strong business and technology knowledge in retail banking, credit/debit cards, ATM and payment systems as well as internet and mobile banking domains
5. Proficient in end-to-end solution design and technical documentation
6. Experience in development, preferably full stack with experience in React, Java, Spring Boot, and microservices architecture
7. Familiarity with web content management systems, Adobe Experience Manager Forms and Sites and/or TeamSite would be good to have
8. Strong analytical skills and detail-oriented
9. Able to analyse and verify that user requirements are technically feasible, and suggest alternatives or improvements
10. Experience in Agile practices
11. Strong communication skills to communicate with both business users and technical teams
12. Experience in troubleshooting issues and defects, performing root cause analysis and providing solutions
13. Experience in service management/production support