Senior Supplier Quality Engineer: Drive NCRs & Audits

Mason & Co; Johor; On-site; MYR 78,000 - 134,000; Full time

Job summary

Mason & Co in Malaysia is seeking a Supplier Quality Engineer to manage supplier and customer quality matters, drive corrective actions and improve external quality performance. The role requires coordinating 8D and root cause analyses, conducting supplier quality audits, monitoring quality KPIs, and ensuring ISO 9001 compliance across purchasing, production and engineering teams.

Based in Johor, you will liaise with suppliers and customers to close gaps quickly and report trends to management

Qualifications

• Degree in Mechanical, Manufacturing, Quality, Industrial Engineering or related field.
• 4+ years of experience in Quality Engineering, Supplier Quality, Incoming Quality or Manufacturing Quality.
• Experience with supplier quality issues and corrective actions.
• Manufacturing experience required.
• Knowledge of 8D, 5 Why, Fishbone, PDCA, SPC and root cause analysis.
• Understanding of ISO 9001.
• Able to read technical drawings and specifications.
• Strong communication, analytical and problem-solving skills.
• Able to work independently with suppliers, customers and internal teams.

Responsibilities

• Manage supplier quality performance, NCRs and SCARs.
• Handle customer complaints and corrective actions.
• Lead and coordinate 8D and root cause analysis.
• Conduct supplier quality audits and support customer audits.
• Monitor supplier/customer PPM, quality KPIs and complaint trends.
• Drive supplier quality improvement and corrective action closure.
• Work closely with Purchasing, Production and Engineering teams.
• Ensure compliance with ISO 9001 and customer quality requirements.

Skills

8D

5 Why

Fishbone

PDCA

SPC

Root cause analysis

Communication skills

Analytical thinking

Problem solving

Reading drawings

Education

Bachelor's degree in Mechanical/Manufacturing/Quality/Industrial Engineering

Job description

Mason & Co in Malaysia is seeking a Supplier Quality Engineer to manage supplier and customer quality matters, drive corrective actions and improve external quality performance. The role requires coordinating 8D and root cause analyses, conducting supplier quality audits, monitoring quality KPIs, and ensuring ISO 9001 compliance across purchasing, production and engineering teams.

Based in Johor, you will liaise with suppliers and customers to close gaps quickly and report trends to management