Senior Subrogation & Recovery Analyst

cigna; Kuala Lumpur; Vor Ort; MYR 60.000 - 80.000; Vollzeit

Zusammenfassung

The Cigna Group in Malaysia is seeking a Recovery Senior Analyst to support affordability initiatives across global claims platforms. The role involves identifying, investigating and seeking recoveries for subrogation cases, coordinating with Claims Operations, Clinical, Legal and Data Analytics teams.

You will review claims, interview parties, ensure data privacy, and drive timely resolutions while maintaining high quality and regulatory compliance.

Qualifikationen

• Experience in claims, customer service or payment integrity is expected.
• Ability to identify third-party liability and subrogation opportunities.
• Familiarity with claims platforms and case management tools is preferred.
• Strong data analytics and ability to interpret results.

Aufgaben

• Review claims and documents to identify third-party liability.
• Interview customers and third parties to establish liability and recovery.
• Ensure data privacy and information-sharing requirements are met.
• Seek recovery from third parties and alternate insurers.
• Educate customers and clients on subrogation rights and required docs.
• Ensure subrogation claims are compiled and raised correctly.
• Monitor recovery requests and drive timely resolution.
• Record and reconcile recovered amounts accurately.
• Perform data-mining to identify potential subrogation cases.
• Raise awareness of subrogation schemes with relevant teams.
• Provide operational analysis to improve quality and efficiency.

Kenntnisse

Team player

Communication

Stakeholder management

Data analytics

Regulatory context

Attention to detail

Multitasking

Time zones coordination

Fluency in English

Tools

Mainframe

Diamond

Actisure

Globalcare

Salesforce Health Cloud

Microsoft Office

Jobbeschreibung

The Cigna Group in Malaysia is seeking a Recovery Senior Analyst to support affordability initiatives across global claims platforms. The role involves identifying, investigating and seeking recoveries for subrogation cases, coordinating with Claims Operations, Clinical, Legal and Data Analytics teams.

You will review claims, interview parties, ensure data privacy, and drive timely resolutions while maintaining high quality and regulatory compliance.