Senior Staff Services Project Manager

GE Vernova; Selangor; Remote; MYR 90,000 - 150,000; Full time

Job summary

An innovative company is seeking a skilled project manager to lead software implementation projects for electrical utilities across the APAC region. In this remote role, you will leverage your extensive experience to deliver complex GE Software Solutions, including SCADA and ADMS. You'll manage diverse project teams, ensuring customer satisfaction and project success while navigating challenges and risks. This position offers an exciting opportunity to influence project outcomes and expand customer value, making a significant impact in the industry. If you are passionate about technology and project management, this role is perfect for you.

Qualifications

• 15+ years of experience in managing complex software implementation projects.
• Strong negotiation and customer management skills are essential.

Responsibilities

• Lead software implementation projects for electrical utilities in the APAC region.
• Manage project risks, budget, and stakeholder communication.

Skills

Project Management

Negotiation Skills

Customer Management

Agile/Scrum Methodologies

Education

Bachelor’s Degree in Computer Science or Information Technology

Engineering Degree

Tools

SCADA

ADMS

ERP

CRM

Job description

Job Description Summary

You will be responsible for managing and leading software implementation projects for electrical utilities in the APAC region. In this role, you will utilize your experience to successfully deliver GE Software Solutions focusing on high-end and complex solutions such as SCADA, ADMS, and Market Management Systems.

Job Description

Job Description

Roles And Responsibilities

1. Provide delivery leadership and responsibility for the implementation of complex projects for GE Digital Grid software solutions at various customer sites in the APAC region.
2. Manage customer expectations and narratives. Lead a diverse, customer-focused global project team that may include internal resources, partner companies, or subcontractors to support complex project execution and ensure their tasks are completed as required, managing customer expectations.
3. Define and execute a detailed plan and approach based on the Statement of Work (SoW) and customer profile, including project scope, expected timeline, and available budget/resources.
4. Ensure pre-defined project management processes and practices are followed. Drive simplification and improvement as necessary.
5. Support the project execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required. Influence peers to take action and negotiate with external partners, vendors, or customers.
6. Manage the project budget and timeline, ensuring resources are available to deliver a quality solution within budget and on time.
7. Manage project risks, scope changes, and other non-standard events throughout the project lifecycle.
8. Ensure the quality of deliverables is verified and matches stakeholder expectations and the Statement of Work. Keep internal and external stakeholders informed.
9. Track project outcomes realization and customer satisfaction levels through established metrics against service levels. Collect lessons learned and incorporate them into organizational improvements.
10. Manage stakeholder communication and progress reporting.
11. Identify opportunities for customers to maximize value from GE software and to expand the project in ways that benefit the customer and meet profitability targets.
12. Uphold all GED administration and compliance requirements in real time.
13. Travel to customer sites in the Philippines or other APAC countries as required.

Required Qualifications

• Bachelor’s Degree in Computer Science or Information Technology from a recognized university. Candidates with an Engineering Degree will also be considered.
• At least 15+ years of experience in complex customer implementation project management, handling large-scale software projects such as ADMS, SCADA, ERP, CRM, or customized customer relationship management solutions.
• Strong negotiation, visualization, and customer management skills.
• Experience with Agile/Scrum methodologies; Certified Scrum Master is desirable.
• Willingness to travel domestically and internationally 5-20% of the time.

Additional Information

Relocation Assistance Provided: No

This is a remote position.