Senior Specialist, FCSO QA Screening

Standard Chartered; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A multinational bank in Kuala Lumpur is seeking a Transaction Screening Senior Specialist. This role includes managing transaction screening processes to ensure compliance with regulations, conducting investigations on alerts, and collaborating with various teams for improvements. Ideal candidates should possess strong analytical skills and a bachelor's degree, with additional compliance certifications preferred. The position offers excellent benefits, including flexible working options and a commitment to employee well-being.

Benefits

Competitive salary

Time-off including annual leave and parental leave

Flexible working options

Proactive wellbeing support

Continuous learning culture

Qualifications

• Bachelor's degree required.
• Preferred certifications: ACAMS, ICA, CGSS.
• Fluent in English.

Responsibilities

• Conduct review and disposition of alerts from transaction screening.
• Perform detailed investigations on sanctions/AML/internal matches.
• Document investigations and maintain audit trails.
• Collaborate with teams to improve screening scenarios.
• Participate in quality assurance reviews.

Skills

Analytical Skills

Attention to Detail

Compliance Policies and Standards

Compliance Risk Assessment

Education

Bachelor's Degree

Job description

Overview

The Transaction Screening Senior Specialist (Individual Contributor) is responsible for overseeing and executing end-to-end transaction screening activities to ensure compliance with applicable sanctions regulations and internal policies and operational procedures. This role involves reviewing processes and transactions for accuracy and compliance, identifying areas of improvement and collaborating with cross functional teams. This role plays a critical part in identifying and escalating potential sanctions hits, conducting in-depth investigations, and supporting enhancements to screening systems and procedures. The individual will also collaborate with key stakeholders to ensure timely and accurate disposition of alerts, provide subject matter expertise, and contribute to ongoing process improvements in the financial crime compliance space. The position requires strong analytical skills, attention to detail and a thorough understanding of process and internal controls.

Key Responsibilities

• Conduct timely and accurate review and disposition of alerts generated by the transaction screening system.
• Perform detailed investigations on potential sanctions/AML/internal matches, applying sound judgment and escalation protocols as required.
• Document alert investigations and outcomes clearly, maintaining a strong audit trail and supporting internal and external reviews.
• Serve as a subject matter expert in sanctions/AML screening, offering guidance on complex cases and policy interpretation.
• Ensure adherence to global and local regulatory requirements, including OFAC, UN, EU, and other relevant sanctions regimes.
• Collaborate with Technology, Compliance, and Operations teams to test and enhance screening scenarios and rules.
• Identify trends, anomalies, or gaps in the transaction screening process and suggest improvements or mitigating controls.
• Participate in quality assurance reviews including thematic reviews, internal audits, and regulatory examinations related to transaction screening.
• Maintain up-to-date knowledge of sanctions laws, enforcement actions, and industry best practices.
• Oversee the OJT of new joiners including training the new joiners.
• Adhere to expected deadlines as stated in the DOI’s through proper work-flow planning with existing resources and recommend appropriate process/DOI changes where required
• Participate in weekly/bi-weekly/monthly business meetings as required and provide an update on the QCO results as required to the forum.

Strategy

• Awareness and understanding of FCSO’s strategy appropriate to the role

Business

• Awareness and understanding of the wider business, economic and market environment in which FCSO operates

Processes

FCSO Transaction Screening

People & Talent

• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
• Collaborate with training teams to input to training curriculum to support closing of capability gaps.

Risk Management

• Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.
• Ensure that actions are taken quickly to remediate and/or activities are ceased, and all risks are clearly documented.
• Work continually to enhance the control environment within the Quality Assurance function. Highlight key risk areas to Director, Quality Assurance Screening and risk teams, acting quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees.
• Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management to be able to identify gaps through the Quality Assurance processes and reviews.
• QC outcome including supervisory checks to be performed / shared with OR testing team for performance of CST/KCI
• Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to assess and mitigate risks.

Governance

• Propose control improvements, enhancements and simplifications where appropriate.
• Be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Control Outcome framework
• Instil good governance and tracking mechanisms within Quality Assurance including new joiner deployment (On the Job “OJT” templates), Supervisory checks.
• In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased.
• Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCSO function.
• Proactively engage with appropriate stakeholders across the Group and within FCSO to resolve problems/ challenges.
• Collaborate with Country FCC teams and FCSO Functions to ensure consistent application of standards

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• FCC Controls representatives in Group and Country
• Financial Crime Surveillance Operations (“FCSO”) Functions – Name Screening, Transaction Screening, Transaction Monitoring, Trade AML and Fraud, Surveillance Academy and Service Delivery Management, Data and Reporting, Risk Managers, etc.
• Risk Framework Owners
• Group Process Owner and associated support functions
• Operational Risk
• Audit and Assurance

Other Responsibilities

Embed Here for good and Group’s brand and values in Financial Crime Surveillance Operations, Quality Assurance, GBS Malaysia; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Qualifications

• EDUCATION: Bachelor’s Degree
• CERTIFICATIONS: ACAMS, ICA, CGSS (PREFFERED NOT MANDATORY)
• LANGUAGES : ENGLISH

Skills and Experience

• Swift Message
• Compliance Policies and Standards
• Compliance Advisory
• Compliance Review and FCC Assurance
• Surveillance (including Screening and Monitoring)
• Investigations
• Compliance Risk Assessment

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we\'ve worked to make a positive difference for our clients, communities, and each other. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations.
• Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible workingoptions based around home and office locations, with flexible working patterns.
• Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.