Senior Specialist, FCSO Case Investigations AU, JP, MO, PH, TPE

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Senior Specialist, FCSO Case Investigations AU, JP, MO, PH, TPE

To support the Senior Manager, FCSO Controls & Investigations AU, JP, MO, PH, TPE in discharging responsibilities related to FCSO Investigations for the countries Australia, Japan, Macau, Philippines, and Taipei Branch.

• Support the implementation of the FCSO strategy by escalating appropriate FCC and AML surveillance issues and executing activities in line with guidance documents, Group requirements, and regulatory expectations.

• Handle day-to-day casework and queue management for the Country FCSO team.

• Maintain awareness and understanding of the bank’s business strategy and align the financial crime surveillance operations accordingly.

Responsibilities

Business

• Perform as an FCSO Investigator within the country Financial Crime Surveillance Operations team.
• Conduct duties such as Transaction Monitoring, Global Name Screening, List Management, and Transaction Screening.
• Support and guide stakeholders in decision-making based on current and future policies, practices, and trends.
• Develop good relationships with key stakeholders in Business Segments.
• Ensure timely reporting and escalation of significant AML/CFT risks to the FCSO Lead and Country Head of Financial Crime Compliance.
• Coordinate with operations units to ensure lists and databases used in screening and investigations are current and relevant.
• Ensure the quality and accuracy of case data on enterprise case management systems.

Processes

• Manage Watchlists daily, including timely updates and reconciliation.
• Support FCSO Lead with complex investigations as needed.
• Manage legal and production orders, responding to law enforcement and conducting investigations as appropriate.
• Process TM and NS cases promptly within agreed TATs, with clear narratives for follow-up actions.
• Assist in implementing investigation and surveillance standards set by regulators and Group FCC.
• Report internal SARs for escalated cases to Country FCC / CMLCO.

People & Talent

• Promote a culture of openness, trust, and risk awareness, ensuring ethical and compliant conduct.
• Demonstrate integrity, ethics, and values.
• Develop skills with continuous learning in the financial crime surveillance environment.
• Identify and report compliance gaps.
• Apply Group and FCC policies to manage risks.
• Manage stakeholder interactions to mitigate risks.
• Gather and analyze risk data for Group reporting.

Governance

• Propose control improvements and support control checks under the Operational Risk Framework.
• Analyze data to produce risk reports and support risk management.
• Escalate potential risks to FCSO Lead.
• Support engagement with the Second Line of Defence for process approval and guidance.

Qualifications

• Strong knowledge of Microsoft Office Suite.
• Open-minded and motivated to learn.
• Analytical, interpretative, and evaluative skills.
• Advanced understanding of anti-money laundering.
• Good knowledge of Microsoft Office and quick learner of new systems.
• Research skills and knowledge of money laundering typologies and trends.
• Good communication skills, ability to share knowledge and provide feedback.
• Detail-oriented with strong analytical skills.
• Ability to work proactively, independently, and within a team.
• Ability to work under time constraints.
• Proficiency in English and Japanese.

About Standard Chartered

We are an international bank committed to making a positive impact. We value diversity, inclusion, and integrity, and encourage you to bring your unique talents to us. Our purpose is to drive commerce and prosperity through our diversity, and our brand promise is to be here for good.

Our core behaviors include doing the right thing, never settling, and working better together. We offer competitive salaries, benefits, flexible working, wellbeing support, and a culture of continuous learning. Join us to grow and make a difference.