Senior Specialist, Enterprise Mobility

Closing Date : 31/07/2025

Senior Specialist, Enterprise Mobility

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

• Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024)
  • Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Job Summary

• Responsible for positioning, messaging, and marketing strategy, ensuring the product is well-positioned in the market and aligned with customer needs. Lead campaign to drive market penetration both online and offline.
• Drive UM business brand awareness and trust in the target market segment.

The Day-To-Day Activities

• Design and implement go-to-market plans, including target audience identification, value proposition definition, and competitive differentiation.
• Align GTM strategy with product goals and broader company objectives.
• Develop a comprehensive understanding of the target market, customer needs, and competitive landscape.
• Partner with Product, Marketing, Sales, and Customer Success teams to ensure alignment and coordination across all functions.
• Lead and manage product launch activities from ideation to execution, ensuring timely delivery of all launch assets and requirements.
• Work with the Customer Activation team to ensure smooth onboarding processes and customer support readiness.
• Conduct ongoing market research to identify trends, assess customer feedback, and gather insights on competitor activity.
• Use data-driven analysis to refine messaging, pricing strategies, and feature prioritization based on customer feedback and market demand.
• Closely monitor the approved target for Enterprise Registration and ARPU is on track and to suggest improvement based on the feedback from the stakeholders.
• Create training materials, support documentation including user guides and train end users (Sales team, dealer and frontliners) on the newly developed product and services.
• Maintain a good working relationship with all the stakeholders to foster a proactive work environment that constantly strives to improve current processes and product and/or to spur the development of new and better products, service level and best practices.

About You

• Bachelor's Degree in Accounting, Business, or Marketing, with 5+ years' experience, including 2 years in Telecommunications (Product, Solution Marketing, Management)
• Expertise in end-to-end product project deployment and deep understanding of customer journey, experience, and lifecycle management.
• Strong analytical, problem-solving, and conflict management skills; proficient in developing quality presentations and reports.
• Knowledge of telecommunication services and components, with the ability to collaborate and lead cross-functional teams.
• Excellent communication skills in English and Bahasa Malaysia; self-motivated, proactive, and confident in product/solution presentations.

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.