Senior Specialist, Enterprise Mobility

U Mobile Sdn Bhd; Kuala Lumpur; On-site; MYR 50,000 - 100,000; Full time

Job summary

An award-winning organization is seeking a Senior Specialist in Enterprise Mobility to drive market penetration and brand awareness. In this dynamic role, you will design go-to-market strategies, partner with cross-functional teams, and lead product launches to ensure alignment with customer needs. This position offers a vibrant work environment where your innovative ideas will contribute to shaping the future of telecommunications. Join a passionate team committed to excellence and enjoy a range of employee benefits, including comprehensive medical coverage and flexible working arrangements. Your journey towards an unbeatable career starts here!

Benefits

Comprehensive medical, dental, optical and insurance benefits

Flexi working hours arrangements

Staff Line & Device Subsidy

Smart Casual Attire

Child Parental Care Leave

Convenient location with access to public transport

Special employee discounts for selected F&B Brands

Qualifications

• 5+ years' experience in product marketing, including 2 years in telecommunications.
• Expertise in end-to-end product project deployment and customer lifecycle management.

Responsibilities

• Design and implement go-to-market plans and align with product goals.
• Lead product launch activities and ensure timely delivery of launch assets.

Skills

Analytical Skills

Problem-Solving Skills

Conflict Management

Communication Skills

Project Management

Education

Bachelor's Degree in Accounting

Bachelor's Degree in Business

Bachelor's Degree in Marketing

Job description

Closing Date : 31/07/2025

Senior Specialist, Enterprise Mobility

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

• Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024)
  • Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Job Summary

• Responsible for positioning, messaging, and marketing strategy, ensuring the product is well-positioned in the market and aligned with customer needs. Lead campaign to drive market penetration both online and offline.
• Drive UM business brand awareness and trust in the target market segment.

The Day-To-Day Activities

• Design and implement go-to-market plans, including target audience identification, value proposition definition, and competitive differentiation.
• Align GTM strategy with product goals and broader company objectives.
• Develop a comprehensive understanding of the target market, customer needs, and competitive landscape.
• Partner with Product, Marketing, Sales, and Customer Success teams to ensure alignment and coordination across all functions.
• Lead and manage product launch activities from ideation to execution, ensuring timely delivery of all launch assets and requirements.
• Work with the Customer Activation team to ensure smooth onboarding processes and customer support readiness.
• Conduct ongoing market research to identify trends, assess customer feedback, and gather insights on competitor activity.
• Use data-driven analysis to refine messaging, pricing strategies, and feature prioritization based on customer feedback and market demand.
• Closely monitor the approved target for Enterprise Registration and ARPU is on track and to suggest improvement based on the feedback from the stakeholders.
• Create training materials, support documentation including user guides and train end users (Sales team, dealer and frontliners) on the newly developed product and services.
• Maintain a good working relationship with all the stakeholders to foster a proactive work environment that constantly strives to improve current processes and product and/or to spur the development of new and better products, service level and best practices.

About You

• Bachelor's Degree in Accounting, Business, or Marketing, with 5+ years' experience, including 2 years in Telecommunications (Product, Solution Marketing, Management)
• Expertise in end-to-end product project deployment and deep understanding of customer journey, experience, and lifecycle management.
• Strong analytical, problem-solving, and conflict management skills; proficient in developing quality presentations and reports.
• Knowledge of telecommunication services and components, with the ability to collaborate and lead cross-functional teams.
• Excellent communication skills in English and Bahasa Malaysia; self-motivated, proactive, and confident in product/solution presentations.

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.