Senior Solutions Engineer

Cisco Systems; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

A leading multinational technology company is seeking a Splunk Senior Sales Engineer to demonstrate innovative solutions and engage customers effectively. The ideal candidate will have presales experience, exceptional communication skills, and expertise in Splunk technology. This role requires the ability to present on various platforms and travel for customer interactions.

Qualifications

• Proficient presales experience in a software vendor environment.
• Skilled in performing discovery to understand customer goals.
• Willingness to travel for engagement with partners and customers.

Responsibilities

• Demonstrate Splunk products to customers on-site and remotely.
• Act as an expert on Splunk technology and provide product feedback.
• Develop compelling presentations mapping the customer journey.

Skills

Presales/technical sales experience

Strong presentation skills

Ability to work independently

Experience with security controls

Tools

Splunk

Cloud Infrastructure (AWS, Azure, GCP)

Job description

ROLE SUMMARY

Are you ready to begin new challenges and grow your career in Splunk? Join our team as a Splunk Senior Sales Engineer, where you'll help redefine how businesses use information in decision-making. This is your chance to serve as the key advisor for Splunk's innovative offerings alongside our sales team, customers, and partners!

WHAT YOU'LL GET TO DO:

• Proficient in demonstrating and promoting Splunk products and services to customers on-site, remotely via webinars, and at field events like conferences and trade shows.

• Act as an expert on Splunk technology and applications, and provide product feedback to cross-functional teams.

• Synthesize information from research and discovery to articulate Splunk's value and recommend targeted solutions based on customer needs and challenges.

• Develop and deliver impactful presentations that map the customer journey to Splunk's use case roadmap.

• Build positive relationships throughout the sales process, becoming a trusted technical advisor.

• Handle technical questions and challenges regarding Splunk's technology, features, solutions, and applications.

• Develop strong response strategies for RFPs/RFIs, and lead or participate in Proof of Concept/Proof of Value events from establishing compelling event to success criteria, scope, set-up and final present back.

• Champion new solutions, knowledge, processes, and tools within the team.

• Proficiently collaborate with wider teams in UEM on complicated accounts to identify technical risks, mitigate sales and adoption obstacles, and drive overall customer contentment.

• Partner with marketing to build impactful content and showcase Splunk in marketing and industry events.

MUST-HAVE QUALIFICATIONS:

• Proficient presales/technical sales experience in a software vendor environment

• Validated results in technical software vendor sales.

• Skilled in performing discovery to understand customer goals and challenges, and demonstrating how Splunk's solutions can address them

• Strong presentation skills and able to communicate clearly and expertly.

• Proficient experience responding to all elements of RFIs/RFPs, including positioning Splunk against competition -

• Exceptional teammate, responsible for the technology evaluation stage of the sales cycle

• Proficiency in Splunk's overall offerings, able to provide hands-on demonstrations and technical leadership

• Ability to work independently to identify all technical issues of your assigned accounts and mitigate issues and risks, ensuring customer's contentment.

• Willingness and ability to travel, engaging with partners, prospects, and customers in person as needed.

TECHNICAL KNOW-HOW:

• Security controls within an enterprise environment (eg. Firewalls, IDPS, Proxies/Load Balancers, WAF, EDR, Cloud Security, Container Security, SAST/DAST, DDoS etc)

• SIEM, XDR, SOAR, TIP technologies

• SOC processes and procedures

• MITRE ATT&CK Framework

• Additional frameworks eg NIST\ISO27001\Cyber Kill Chain

• Emerging security trends e.g AI\ML, Bedrock

• Strong knowledge and experience in Cloud Infrastructure (AWS, Azure, GCP etc) and SaaS

• Experience in IT infra and/or DevOps would be a bonus

NICE-TO-HAVE QUALIFICATIONS:

• Strong self-motivation and a growth mindset to thrive in a fast-paced, evolving environment - Excellent communication, presentation, and social skills with the ability to influence and address customer needs

• Relevant certifications in CISSP/CEH/GIAC/CCSP, AWS/Azure/GCP

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.