Senior Solution Designer (Ivalua)

Singtel Group; Kuala Lumpur; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading communications technology group in Kuala Lumpur is seeking a Senior Solution Designer with expertise in Ivalua applications. You will provide support and customizations, ensuring smooth operations within the S2C, SIM/SRM, and P2P modules. Ideal candidates will have a relevant degree, strong SQL skills, and experience with integration and troubleshooting. This role offers a unique opportunity to impact the company's digital transformation efforts.

Qualifications

• Experience in Ivalua support and customization.
• Proven knowledge of S2C, SIM/SRM, and P2P modules.
• Ability to analyze logs and troubleshoot application issues.

Responsibilities

• Provide Level 2 and Level 3 support for Ivalua applications.
• Collaborate with stakeholders for new business requirements.
• Manage and maintain authorizations and user profiles in Ivalua.

Skills

Configuration of Ivalua modules

Troubleshooting Ivalua application issues

SQL proficiency

Integration knowledge with APIs

Education

Bachelor's degree in Computer Science or IT

Tools

Ivalua

SAP ERP

Job description

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Say HELLO to BIG Possibilities with Singtel KL (Sudong MY Sdn Bhd)!

Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand-new Shared Services Centre!

As a Senior Solution Designer (Ivalua), you will be supportingIvalua applications integrated withSAP ERPas well as implementingcustomizations and changesto meet evolving business requirements

The ideal candidate will be experienced inIvalua support, especially inS2C (Source-to-Contract),SIM/SRM (Supplier Information Management / Supplier Risk Management), andP2P (Procure-to-Pay)modules.

Make an impact by:

Support Responsibilities:

• ProvideLevel 2 and Level 3 supportfor Ivalua applications, ensuring smooth operations and resolving issues related toS2C,SIM / SRM andP2Pmodules.
• Troubleshoot and debugIvalua application issues, especially aroundapproval flowsand configurations, identifying root causes and applying timely solutions.
• AnalyzeIvalua logs,error messages, andsystem behaviourto pinpoint issues, providing resolutions to minimize downtime.
• Manage and maintainauthorizations and user profileswithin Ivalua, ensuring compliance with security and access control policies.
• Assist inincident management, effectively identifying and resolving technical issues, and managing service requests.
• Ensure thestabilityandperformanceof the Ivalua application by proactively addressing recurring issues and system behaviour anomalies.
• Support internal and external IT audit reviews and implement improvements to comply with IT policies

Change and Customization Responsibilities:

• Collaborate with business stakeholders to understandnew business requirementsandtranslate them into system changesor configurations.
• Configure and modify Ivaluamodules and business processes in alignment with business needs, ensuring smooth functionality.
• Create and modifyintegrationsandEAI (Enterprise Application Integration) consoleto support business changes and streamline data flow between Ivalua and other systems like SAP.
• Developanalytical reportsand queries usingSQL, ensuring the data meets business requirements and delivers actionable insights.
• Customize Ivalua system configurations, adapting workflows, approval processes, and module settings to fit the new or changing business processes.
• Maintain a strong understanding of Ivalua's table relations, ensuring smooth data integration and consistent reporting

Skills for Success

• Bachelor or higher degree in Computer Science or IT or related field.
• Strong experience inconfiguring and handling S2C,SIM/SRM, andP2Pmodules, with the ability to support and customize them to meet business requirements.
• Configuration skills to configure workflows, forms, business rules, and UI elements in Ivalua.
• Relevant scripting & SQL skillsets like Ivalua scripting (VSL) to further enhance the solution.
• Integration knowledge and experience with APIs, web services that may be required when integrating Ivalua with other systems.
• Solid understanding and experience withapproval flows, including troubleshooting and debugging.
• In-depth knowledge ofIvalua's standard table relationsto ensure proper integration and reporting.
• StrongSQLproficiency for handling queries and creatinganalytical reports.
• Ability tocreate, configure, or modify integrationsand manage theEAI consoleto facilitate smooth data exchange.
• Strong knowledge of Ivalua’sconfigurations, customizations, and the functionalities of various modules.
• Ability to analyzeIvalua logs, system behaviors, and error messages to troubleshoot and resolve issues.
• Knowledge of security and access control within Ivalua, including managing user profiles and authorizations.

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