Senior Solution Consultant

TrustDecision; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

TrustDecision is seeking a results-driven IT consultant in Kuala Lumpur to deliver risk management and anti-fraud solutions for enterprise clients. You will collaborate with sales and delivery teams, lead pre-sales engagements, prepare compelling demonstrations, and help tailor solutions to industry trends.

Ideal candidates have 3+ years in solutions or consulting, strong English communication, and a solid grasp of risk management, big data, ML, and AI technologies.

Qualifications

• Bachelor's degree or higher with knowledge in risk management, big data, ML, AI.
• Over 3 years of experience in solutions or consulting, preferably in credit risk or anti-fraud.
• English can be used as the working language.

Responsibilities

• Provide IT consulting and solution services to enterprise clients based on risk management and anti-fraud products.
• Assist the sales team with pre-sales consulting according to industry characteristics and trends.
• Provide pre-sales and technical support for projects including business consulting, solution planning, and demonstrations.
• Develop and train sales tools and client case studies.
• Train sales personnel on pre-sales product knowledge and presentation skills.
• Assist the delivery team in confirming customer requirements, system implementation, and project acceptance.
• Organize and coordinate POC projects, manage testing progress and quality, and support POC reporting.
• Support planning and execution of marketing campaigns and regional market expansion strategies.
• Provide feedback to product teams on customer needs to enhance market share.

Skills

Pre-sales

Communication

Collaboration

Fintech risk management

Education

Bachelor's degree or higher

Tools

Pre-sales tools

Job description

An excellent opportunity to join a super fast growing unicorn FinTech company (https://trustdecision.com/) specializing in risk management and anti-fraud services. The ideal candidate will have a strong academic background and looking to move into an exciting fast paced environment. You will combine your management skills, business knowledge, and personality in a client facing position with huge potential for development & career progression.

About the Role

Main Responsibilities

• Provide IT consulting and solution services to enterprise clients based on the company's risk management, anti-fraud, and other products.
• Assist the sales team with pre-sales consulting according to industry characteristics and trends.
• Provide pre-sales and technical support for projects, including business consulting, solution planning and presentations, product demonstrations, bid document preparation, and guidance for sales activities.
• Develop and train sales tools, including industry solutions, presentation materials, client case studies, and competitor analysis.
• Train sales personnel on pre-sales product knowledge, industry insights, and presentation skills.
• Assist the delivery team in confirming customer requirements, system implementation, and project acceptance.
• Organize and coordinate POC (Proof of Concept) projects, manage testing progress and quality, and support POC summary reporting.
• Assist in the planning and execution of marketing campaigns, and develop regional market expansion strategies.
• Provide feedback to the product team on customer product improvement needs to enhance market share.

Qualifications

• English can be used as the working language.
• Bachelor's degree or higher, with a solid knowledge framework and systematic thinking, familiar with risk management, big data, machine learning, data mining, AI, modeling, and related technologies.
• Over 3 years of experience in solutions or consulting work. Candidates with experience in credit risk, anti-fraud risk, or big data security are preferred.

Required Skills

• Strong pre-sales expertise, with an understanding of the latest developments and trends in the fintech risk management industry. Experience in the fintech sector is a plus.
• Excellent communication and solution writing skills, with the ability to analyze and summarize effectively. Capable of resolving customer issues encountered during product usage.
• Positive, optimistic, and strong in communication, with great learning ability. Able to communicate across departments and collaborate within teams.
• Rich experience in pre-sales consulting and bidding processes.

Preferred Skills

• Experience in credit risk, anti-fraud risk, or big data security.